Sara Ciancanelli
Minooka,IL
Summary
Friendly, organized and proactive professional with extensive customer service experience. Developed system to increase efficiency and provide a higher level of service to clients. I thoroughly enjoy the opportunity of creating an amazing experience for everyone I encounter.
Overview
19
19
years of professional experience
Work History
Paraprofessional One on One Autism Classroom
Grundy County Special Education Co-op
2023.01 - Current
- Provide one on one assistance to students who require extra help with learning tasks, implement accommodations outlined in student IEP, assist with transitioning from one activity to another as needed by student.
Wardrobe Inventory & Shipping Manager
Watson Style Group
2022.01 - 2023.01
- Responsible for receiving, inspecting and preparing client wardrobes
- Create and update client invoices, files and company databases
- Managed client accounts and charges
- Prepared shipping documents and invoices, processed payments, and fielded client questions.
- Oversaw and maintained shipping accounts (UPS, USPS and FedEx)
- Communicate with clients about shipping, returns and any problems with their wardrobes
- Track inventory and replenish stock of wardrobe and shipping materials.
Program Assistant
Minooka CCSD 201
2019.01 - 2022.01
- Provide one on one assistance to students, implement accommodations outlined in student IEP, assist in a classroom environment, developed lessons for small groups.
Kitchen Coordinator & Expediter
Letty Mae’s Tea Room
2015.08 - 2019.08
- Prepare all orders and bring to guest, maintain a clean and safe workspace, monitor stock levels, training new employees and helping when needed in kitchen, as hostess, bussing, baking and cooking.
Assistant Manager
Eternal Jewelers
2006.01 - 2008.06
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained clean, safe, and organized store environment to enhance customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Generated repeat business through exceptional customer service.
Education
Associate in Science -
Joliet Jr College
Joliet, ILSkills
- Customer service
- Records management
- Detail oriented
- Verbal and written communication
- Invoicing understanding
- Shipping coordination
- Documentation Management
- Shipping procedures
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Multitasking Abilities
- Organizational Skills
Timeline
Paraprofessional One on One Autism Classroom
Grundy County Special Education Co-op
2023.01 - Current
Wardrobe Inventory & Shipping Manager
Watson Style Group
2022.01 - 2023.01
Program Assistant
Minooka CCSD 201
2019.01 - 2022.01
Kitchen Coordinator & Expediter
Letty Mae’s Tea Room
2015.08 - 2019.08
Assistant Manager
Eternal Jewelers
2006.01 - 2008.06
Associate in Science -
Joliet Jr College
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