Sara Aten
Aurora
Summary
High-energy Shift Supervisor brings outstanding leadership skills and industry knowledge developed over extensive career. Polished in overseeing facility operations and delegating work to employees. Positive and upbeat professional with results-focused approach. In addition, I am committed to being professional. I successfully supervised, guided, and supported individuals. Developed meaningful relationships with people and mentors for growth and improvement. Established and maintained a safe and healthy environment for children by keeping the learning environment clean and orderly. Lastly, I am motivated and excited to explore deeper into the world of marketing, using social media and other facilities to enhance my abilities.
Overview
5
5
years of professional experience
Work History
Leader
Chick-fil-A
Aurora
05.2021 - Current
- Supervised team members to ensure efficient restaurant operations.
- Trained new staff on customer service and food safety standards.
- Implemented operational procedures to enhance workflow efficiency.
- Coordinated shifts and schedules for optimal staff coverage.
- Resolved customer complaints with effective problem-solving techniques.
- Kept areas clean, neat, and inspection-ready to comply with product guidelines.
- Coached and mentored individuals on professional development goals.
- Resolved conflicts between employees in a timely manner.
- Assessed team performance against established goals and objectives.
- Maintained up-to-date knowledge of industry trends in order to apply best practices.
- Created detailed reports on employee performance metrics for senior leadership review.
- Organized events for staff engagement activities such as team building exercises.
- Monitored employee attendance, addressing any punctuality or absenteeism issues.
- Fostered a positive and motivating work environment, leading to an increase in team morale.
Marketing Assistant Intern
Chick-fil-A
Aurora
09.2025 - 01.2026
- Assisted in developing marketing materials for product launches and promotions.
- Coordinated social media campaigns across various platforms to engage audiences.
- Maintained updated records of customer feedback and marketing performance metrics.
- Helped organize team meetings and prepared reports on project progress and goals.
- Built relationships with influencers in order to promote products or services online. (Snackolator)
- Assisted in video and photo shoots for marketing materials, ensuring brand consistency.
- Managed social media accounts, creating engaging posts and monitoring user interactions.
Childcare Assistant Teacher
Learning Care Group
Aurora
08.2024 - 08.2025
- Assisted in planning and implementing engaging lesson plans for children.
- Supervised children during activities and ensured a safe environment.
- Collaborated with teachers to support individual learning needs of students.
- Organized materials and resources for classroom activities and projects.
- Communicated effectively with parents about child development and progress.
- Maintained cleanliness and organization of classroom spaces daily.
- Observed children's behavior and reported concerns to lead teacher promptly.
- Organized daily classroom routines, including snack time, story time, and outdoor playtime.
- Encouraged positive interactions between students through group projects and activities.
- Provided guidance to children on appropriate behavior during class activities.
- Assisted Lead Teacher in planning and implementing age-appropriate activities for children.
- Developed strong relationships with parents by keeping them informed about their child's progress and any behavioral issues that may arise.
- Collaborated with Lead Teacher in developing lesson plans that incorporated various teaching methods such as storytelling, music, art, and field trips.
- Attended staff meetings regularly to discuss new strategies for providing quality childcare services.
- Supervised circle time, free play, outside play, and learning and developmental activities.
- Taught children foundational skills in colors, shapes and letters.
- Organized and led activities to promote physical, mental and social development.
- Utilized educational software and technology to enhance learning experiences.
- Participated in staff meetings, workshops, and conferences to discuss and improve instructional methods.
Education
High School Diploma -
Metea Valley High School
Aurora, IL05-2024
Associate of Arts - Marketing
College of DuPage
Glen Ellyn, ILSkills
- Staff training and coaching
- Performance assessment and feedback
- Workflow optimization and continuous improvement
- Customer complaint resolution and support
- Event organization and coordination
- Social media management and engagement
- Conflict resolution and mediation
- Motivational leadership and team building
- Industry trend analysis and risk assessment
Affiliations
- Supporting families with children
- Winding down with reading
Accomplishments
- IP Scholar award when graduating high school
References
References available upon request.
Timeline
Marketing Assistant Intern
Chick-fil-A
09.2025 - 01.2026
Childcare Assistant Teacher
Learning Care Group
08.2024 - 08.2025
Leader
Chick-fil-A
05.2021 - Current
High School Diploma -
Metea Valley High School
Associate of Arts - Marketing
College of DuPage