Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Languages
עוזרת פרלמנטרית
References
Timeline
Generic

Sapir Ori Pe'er

Ramat-Gan

Summary

I will describe myself as having high management skills, which include good interpersonal relations along with meeting goals and objectives. In addition, as highly motivated to succeed, hardworking, ambitious, with a desire to learn to develop and lead to change.

Overview

4
4
years of professional experience

Work History

Tore Manager & Franchisee

Nimrod&more
Ramat-Gan
10.2022 - Current
  • Resolved customer complaints and issues promptly, maintaining a positive brand image.
  • Directed recruitment, hiring, and training of new staff members.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Opened and maintained licensed dealer accounts, coordinating with accountants and regulatory bodies such as the National Insurance Institute and VAT.
  • Achieved sales and service goals set by the chain.

Collection Representative

Hemed&Co. Law Offices
Ramat-Gan
10.2021 - 01.2023
  • Contacted customers to discuss past due accounts and negotiated payment arrangements.
  • Utilized various communication channels to contact debtors and negotiate settlements.
  • Utilized collections software and databases for efficient account management.
  • Negotiated credit extensions to assist customers in paying overdue accounts.
  • Assisted customers in understanding the terms of repayment plans and helped them stay current on their accounts.
  • Coordinated with legal department on litigation processes for non-responsive debtors.
  • Answered customer questions regarding account discrepancies or problems.
  • Arranged for debt repayment and established repayment schedule based on customer finances.

Shift Supervisor

"Foot Locker" (Fox Group)
Ramat-Gan
12.2020 - 09.2021
  • Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
  • Directed and coordinated production activities, encouraging employees to meet specifications.
  • Provided feedback to employees regarding their performance in order to improve productivity.
  • Resolved conflicts between staff members in a timely manner.
  • Evaluated employee performance, delivering individualized feedback and praise.
  • Served as a role model for other employees by demonstrating professional behavior at all times.

Education

Bachelor of Arts - Government, Diplomacy And Strategy

Reichman University
Herzliya
12-2023

Skills

  • Marketing
  • Customer service
  • Time management
  • Emergency response
  • Resource allocation
  • Customer relationship management (CRM)
  • Staff management
  • Budget control
  • Expectation setting
  • Business planning
  • Goal setting
  • Sales management
  • Employee onboarding
  • Staff training and development
  • Clear communication
  • Conflict resolution
  • Decision-making
  • Documentation and reporting

Affiliations

  • Fitness
  • Read Books (Biography books, History Books)
  • Literary Writing
  • Walk around nature
  • Photograph landscapes and animals

Accomplishments

  • Winning an award in the field of literary writing in high school.

Languages

Hebrew
First Language
English
Intermediate (B1)
B1

עוזרת פרלמנטרית

  • מעוניינת בתפקיד דינמי הכולל שיתוף פעולה עם בעלי התפקידים השונים במשרד ממשלתי, בכנסת או לצד שר/ה, חבר/ת כנסת.

References

References available upon request.

Timeline

Tore Manager & Franchisee

Nimrod&more
10.2022 - Current

Collection Representative

Hemed&Co. Law Offices
10.2021 - 01.2023

Shift Supervisor

"Foot Locker" (Fox Group)
12.2020 - 09.2021

Bachelor of Arts - Government, Diplomacy And Strategy

Reichman University

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Sapir Ori Pe'er