Santos Espiricueta
Maywood
Summary
- Cinemark Theatres — Usher / Theater Staff Employed for 1+ year
- Delivered consistent, high-quality service by maintaining clean, guest-ready theaters and ensuring timely task completion.
- Trained and mentored new hires on efficiency, cleanliness, and theater operations, contributing to a strong and knowledgeable team.
- Recognized by management for leadership potential; offered opportunity for promotion to manager.
- Maintained strong relationships with management and peers; respected team player who leads by example.
- Proactively handled guest concerns with a customer-first mindset, ensuring positive experiences and high satisfaction.
- Driven, dependable, and team-oriented, with a strong commitment to guest service and operational excellence.
- Dedicated Warehouse Associate with experience in inbound operations, inventory handling, and product organization. Skilled in unloading, stocking, maintaining accuracy, and meeting daily productivity goals in a fast-paced environment. Reliable team member known for strong work ethic, attention to detail, and commitment to safety and efficiency.
Overview
3
3
years of professional experience
Work History
Warehouse Associate
Target
Chicago, IL
08.2025 - 07.2026
- Operated material handling equipment to ensure efficient product movement and inventory management.
- Processed incoming shipments, verifying accuracy of received merchandise against purchase orders.
- Maintained organized warehouse layout, optimizing space utilization for improved workflow efficiency.
- Collaborated with team members to meet daily production goals and enhance operational performance.
- Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
- Assisted in receiving, stocking and distribution of merchandise.
Usher / Crew Lead (Informal Role)
Cinemark Theatres
Melrose Park, IL
11.2023 - 06.2025
- Employed for 1+ year
- Maintained cleanliness and order in theaters, including sweeping, trash removal, restroom checks, and assisting guests with seating.
- Ensured overall cleanliness of hallways and public areas to uphold company standards.
- Frequently took on informal leadership responsibilities, guiding new or less experienced ushers, overseeing task completion, and coordinating break schedules.
- Acted as a point of contact during shifts to ensure theater operations ran smoothly and that team members stayed on task.
- Developed and implemented efficient cleaning strategies for quick theater turnovers and trash management, especially during peak hours.
- Trained new team members on proactive ushering tactics, emphasizing shift preparation and anticipating operational challenges.
Education
High school diploma -
Proviso East High School
Chicago, IL05-2025
Skills
- Strategic planning
- Decision Making
- Leadership
- Food safety
- Customer service
- Problem-solving
- Emotional Intelligence
- Decision-Making Under Pressure
- Cleaning
- Critical thinking
Timeline
Warehouse Associate
Target
08.2025 - 07.2026
Usher / Crew Lead (Informal Role)
Cinemark Theatres
11.2023 - 06.2025
High school diploma -
Proviso East High School