Santiago Gallardo Berbesi
Cicero
Summary
Efficient Server known for productivity and ability to complete tasks swiftly. Specialize in customer service, time management, and conflict resolution, ensuring smooth dining experiences. Excel in communication, adaptability, and teamwork, leveraging these skills to meet diverse customer needs and maintain high satisfaction levels.
Overview
1
1
year of professional experience
2025
2025
years of post-secondary education
1
1
Certification
Work History
Server
Entretaining company
1640 W Walnut St, Chicago, IL 60612
06.2025 - Current
- Provided attentive service to guests, ensuring a seamless dining experience and fostering repeat visits.
- Collaborated with kitchen staff to accurately relay orders, resulting in timely and efficient meal preparation.
- Maintained cleanliness and organization of dining areas, contributing to a welcoming atmosphere for customers.
- Assisted in training new servers, enhancing team efficiency and improving overall service quality.
- Handled customer inquiries and concerns promptly, ensuring satisfaction and loyalty among patrons.
- Provided excellent customer service to ensure satisfaction.
Restaurant Busser
Olive Garden
Cicero
06.2025 - Current
- Maintained cleanliness and organization throughout dining areas, ensuring a welcoming atmosphere for guests.
- Assisted servers by promptly clearing tables and resetting them for the next guests, contributing to efficient service.
- Stocked supplies such as utensils and napkins, enabling the team to maintain operational efficiency during busy shifts.
- Adapted quickly to high-pressure situations during peak hours, ensuring seamless service and guest satisfaction.
- Cleared tables to maintain high turnover rate and minimize wait times.
- Assisted servers by refilling beverages, clearing dishes, carrying trays and delivering food items to the table.
- Carried food, dishes, trays, or silverware from kitchens or supply departments to serving counters.
- Swept floors and removed garbage from dining area.
- Swept, mopped and removed debris from dining room floors.
Driver Helper
United postal services
Cicero
10.2025 - 01.2026
- Assisted drivers in loading, unloading, and delivering packages, ensuring timely and accurate deliveries to customers.
- Followed safety protocols while handling packages, contributing to a secure working environment and minimizing incidents.
- Maintained cleanliness and organization of delivery areas, promoting efficiency and ease of access for team operations.
- Lifted boxes and products with correct safety gear and techniques.
- Dropped off items at customer locations.
- Delivered goods in a safe, timely, and efficient manner while adhering to traffic laws and regulations.
- Maintained accurate records of deliveries, including times and destinations.
Education
Morton East Highschool
Cicero, ILSome College (No Degree) - Languages
Malcom X
Chicago, ILSkills
- Customer service
- Order accuracy
- Table management
- Cleanliness standards
- Team collaboration
- Beverage service
- Guest inquiries
- Stock management
- Multi-tasking
- High-pressure adaptability
- Clean-up procedures
Languages
Spanish
Native/ Bilingual
English
Professional
Certification
- Recently obtained perc security linces.
Affiliations
- Run
- Read
- Play sports
- Bikeride
Timeline
Driver Helper
United postal services
10.2025 - 01.2026
Server
Entretaining company
06.2025 - Current
Restaurant Busser
Olive Garden
06.2025 - Current
Morton East Highschool
Some College (No Degree) - Languages
Malcom X