Santiago Galindo
Burbank
Summary
Dedicated maintenance and customer service professional with experience at Burbank Park District. Proven ability to enhance facility cleanliness and guest satisfaction through effective teamwork and communication. Skilled in cash handling and safety procedures, consistently exceeding expectations in fast-paced environments while maintaining high standards of quality and efficiency.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Maintenance / Custodian
Burbank Park District
Burbank, IL
07.2025 - Current
- Maintained cleanliness of park facilities, ensuring a safe and welcoming environment for visitors.
- Operated cleaning equipment including floor machines and pressure washers to perform routine maintenance tasks.
- Assisted in the setup and breakdown of events, contributing to smooth operations and guest satisfaction.
- Conducted regular inspections of facilities, identifying areas needing repair or improvement for enhanced functionality.
Concession Stand Worker
Burbank Park District
Burbank, IL
06.2023 - Current
- Operated concession stand equipment to ensure efficient service delivery.
- Managed inventory levels, restocking supplies as needed to maintain operations.
- Delivered exceptional customer service, addressing inquiries and resolving issues promptly.
- Collaborated with team members to streamline food preparation processes for quicker service.
- Monitored cash handling procedures, ensuring accuracy in transactions and daily reconciliations.
- Used cash register to tender change and process cash and credit card payments.
- Adhered to health and safety regulations, maintaining proper food handling practices at all times.
Cookie Decorator
Crave Cookies
Oak Lawn, IL
08.2025 - 10.2025
- Maintained high standards of quality and consistency in decorated cookies.
- Collaborated with team members to streamline decoration processes for efficiency.
- Ensured compliance with food safety regulations during decoration processes.
- Exceeded customer expectations by completing rush orders without compromising on quality or design integrity.
Education
Associate in Fire Service Operations -
Moraine Valley Community College
Palos Hills, ILHigh School Diploma -
Reavis Highschool
Burbank, ILSkills
- Safety procedures
- Waste disposal
- Window cleaning
- Cleaning techniques
- Customer service
- Responsible and dependable
- Team collaboration
- Cash handling
- Communication
Certification
- Certification in Food Service and Handling
- CPR Certification
- Illinois Seal of Biliteracy in Spanish
Timeline
Cookie Decorator
Crave Cookies
08.2025 - 10.2025
Maintenance / Custodian
Burbank Park District
07.2025 - Current
Concession Stand Worker
Burbank Park District
06.2023 - Current
Associate in Fire Service Operations -
Moraine Valley Community College
High School Diploma -
Reavis Highschool