Summary
Overview
Work History
Education
Skills
Certification
Timeline
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SANIYAH DAVIS

Chicago

Summary

Patient Care Technician with experience in both hospital and long-term care environments. Strengths include providing empathetic patient support, conducting vital sign measurements, and assisting with daily living activities. Have consistently received positive feedback from patients and healthcare team members for their commitment to high-quality patient-centered care.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Patient Care Technician

Northwestern Hospital
08.2024 - Current
  • Provided direct patient care and assistance to healthcare team members.
  • Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
  • Performed EKGs, phlebotomy, and other laboratory tests as directed by a physician or RN.
  • Observed changes in patient's conditions and report any abnormalities to the RN on duty.
  • Assisted with patient transfers from bed to wheelchair or other as needed.
  • Answered call lights promptly and responded appropriately to requests from patients, families, staff members.

SERVICE REPRESENTATIVE

Nordstrom Rack
05.2023 - 04.2024
  • Handled customer complaints and inquiries in a courteous and efficient manner.
  • Provided exceptional customer service to ensure customer satisfaction.
  • Operated cash register and accurately processed payments, returns, and exchanges.
  • Performed opening and closing procedures, such as counting cash, restocking, and cleaning.

RECEPTIONIST

Kidsnips
06.2020 - 05.2023
  • Answered phones professionally in accordance with organizational protocols.
  • Greeted visitors warmly and ensured they had a positive experience.
  • Assisted in resolving customer complaints and disputes.
  • Checked visitors in and directed or escorted to appropriate departments and personnel.

Education

Bachelor of Science -

Lewis University
Romeoville, IL
05-2027

High School Diploma -

Latin School of Chicago
06-2023

Skills

  • Assisting with activities of daily living
  • Compassion
  • Attention to Detail
  • Patient care
  • Infection control
  • Documentation
  • Professionalism
  • Communication

Certification

  • CNA - Certified Nursing Assistant

Timeline

Patient Care Technician

Northwestern Hospital
08.2024 - Current

SERVICE REPRESENTATIVE

Nordstrom Rack
05.2023 - 04.2024

RECEPTIONIST

Kidsnips
06.2020 - 05.2023

Bachelor of Science -

Lewis University

High School Diploma -

Latin School of Chicago

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SANIYAH DAVIS