Saniah Murphy
Springfield
Summary
Developed strong organizational and multitasking skills in a fast-paced hospitality environment, ensuring cleanliness and order. Consistently maintained high standards of hygiene and efficiency, adapting to various tasks and responsibilities. Seeking to leverage these transferable skills in a new field that values reliability and attention to detail.
Overview
3
3
years of professional experience
Work History
Housekeeper
Girdhar Enterpri
03.2025 - 10.2025
- Maintained cleanliness and organization in assigned areas to ensure guest satisfaction.
- Operated cleaning equipment, including vacuums and floor polishers, adhering to safety protocols.
- Replenished supplies, including linens, toiletries, and cleaning agents, efficiently throughout shifts.
- Assisted in laundry operations by sorting, washing, and folding linens to maintain quality standards.
- Reported maintenance issues promptly to ensure timely resolution and safety compliance.
Sales Associate
Foot Locker
02.2025 - 03.2025
- Assisted customers with product selection and inquiries, enhancing the shopping experience.
- Maintained organized and visually appealing sales floor displays to attract customers.
- Operated cash register efficiently, processing transactions and ensuring accurate cash handling.
- Monitored product pricing and shelf labels for accuracy, ensuring compliance with company standards.
- Participated in team meetings to discuss sales goals and strategies for improving customer service quality.
Customer Service Cashier
McDonald's
07.2022 - 05.2024
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted in training new cashiers on operational procedures and customer service standards.
- Handled customer inquiries and resolved issues to enhance overall satisfaction.
- Maintained the cleanliness and organization of the cashier area to ensure compliance with health regulations.
- Implemented time-saving strategies to streamline checkout processes, increasing workflow efficiency.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Met customer service goals and exceeded customer expectations.
Education
No Degree - Pre Nursing
University of Illinois Springfield
Springfield, IL06-2028
Skills
- Cleaning procedures
- Customer service
- Inventory management
- Time management
- Customer service-focused
- Resident support
Timeline
Housekeeper
Girdhar Enterpri
03.2025 - 10.2025
Sales Associate
Foot Locker
02.2025 - 03.2025
Customer Service Cashier
McDonald's
07.2022 - 05.2024
No Degree - Pre Nursing
University of Illinois Springfield