Sanel Cehic
Mount Prospect
Summary
Skilled Agent experienced in identifying the needs of the client and working to find a solution promptly and professionally.
Developed strong client management and problem-solving skills in fast-paced environment. Skilled in effective communication and strategic planning, looking to transition into new field. Seeking to leverage transferrable skills to drive success and growth in new role.
Overview
18
18
years of professional experience
Work History
Export/Import Office Agent
Faro Cargo Services
10.2011 - Current
- Communicated with clients and provided them with required information concerning parcel tracking and cost of services
- Aided in the import and export of goods within the warehouse and loaded trucks with parcels to be delivered in a timely fashion
- Managed staff and delegated duties to ensure efficient daily operations
Office Agent
Swissport
05.2007 - 10.2011
- Maintained a detailed filing system to properly track documents such as purchase orders and maintain company records
- Assisted clients with all aspects of their orders included but not limited to transport, delivery, and provided clarifying information when requested/needed
- Assisted with daily warehouse operations
Education
ITT Technical Institute
01.2007
Skills
- Problem-solving skills
- Positive attitude
- Customer service and care
- Problem-solving
- Dangerous goods handling
- Shipping documentation
- Import-export procedures
- Airway bill preparation
Languages
Croatian
Native or Bilingual
English
Native or Bilingual
Timeline
Export/Import Office Agent
Faro Cargo Services
10.2011 - Current
Office Agent
Swissport
05.2007 - 10.2011
ITT Technical Institute
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