Sandra Paola Reyes
Crystal Lake
Summary
Seasoned, dedicated insurance sales professional with more than 10 years of experience in auto, life, and home insurance policies.
Established reputation for
providing top customer service, claims resolution, and team motivation.
Excited to continue delivering excellent
service in a successful and expanding brokerage.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Real Estate Agent
Homesmart Connect
Arlington Heights
08.2018 - Current
- Communicate with sellers, buyers, and renters to understand property needs, timeline, and budget, earning 36% of business through referrals.
- Develop positive relationships with lenders, appraisers, home inspectors, and escrow companies.
- Collaborate with sellers, coaching them through the process and coordinating.
- Facilitate paperwork such as closing statements, deeds, contracts, purchase agreements, and leases for easy closing.
Insurance Agency Owner
American Family Insurance
Cary
04.2022 - 01.2025
- Retained 97% of client base through effective relationship management and policy negotiations.
- Managed and grew an extensive client portfolio, yielding a 40% increase in annual revenue.
- Managed the acquisition of both new clients and retention of existing ones in a high paced environment.
- American Family Insurance, also abbreviated as AmFam, is an American private mutual company that focuses on property, casualty, and auto insurance, and also offers commercial insurance, life, health, and homeowners coverage as well as investment and retirement-planning products.
Insurance Sales Producer
Magnum Insurance
Des Planes
08.2014 - 08.2021
- Responsible for selling insurance policies and managing customer accounts.
- Boosted cross-sale policies by 35% through proficient client needs assessment.
- Implemented customer follow-ups, resulting in a 20% uptick in renewals.
- Magnum Insurance Agency is a trusted name when it comes to independent insurance coverage in Illinois and Indiana. Specialized agents are ready to find you the best coverage at the most affordable rate possible.
Education
Human Resource -
Harper College
Palatine, IL01-2008
Casualty, Property, Life and Health licensed -
Chicago, IL01-2006
Skills
- Contract negotiation
- Comparative market analysis
- Client management
- Client retention
- Product knowledge
- Problem solving
- Attention to detail
- Motivated demeanor
- Adaptability
- Client-oriented
- Active listening
- Assertive communication
- Trust-building strategies
- Relationship building
Certification
- Professional Insurance Agent Certification, Certified and Licensed insurance agent Casualty, Property, Life and Health.
- Real Estate, Real Estate licensed.
Languages
English, Spanish
Passions
- Continual Learning: Particular passion for expanding knowledge through online courses, and industry seminars.
- Industry Networking: Frequent attendee of insurance industry conferences and community events. Present the brand in state level events.
Timeline
Insurance Agency Owner
American Family Insurance
04.2022 - 01.2025
Real Estate Agent
Homesmart Connect
08.2018 - Current
Insurance Sales Producer
Magnum Insurance
08.2014 - 08.2021
Human Resource -
Harper College