SANDRA WRIGHT
Chicago,IL
Summary
Dedicated to delivering personalized attention to every customer, ensuring needs are met with exceptional service and care. Strong understanding of compliance and banking regulations enables the provision of informed and accurate assistance. Proven ability to foster positive relationships while navigating complex regulatory environments.
Overview
41
41
years of professional experience
Work History
Asst. Branch Manager
Vicinity Credit Union
01.2024 - 11.2025
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Supervised team of 6 branch employees and made recommendations regarding performance evaluations.
Teller Supervisor
United Credit Union
09.2021 - 01.2024
- Researched and resolved customer issues on personal savings, checking, and line of credit accounts.
- Examined tellers' reports of daily transactions for accuracy.
- Maintained strong knowledge of bank products, services, procedures and regulatory requirements to assist staff members with questions and difficult or complex tasks.
Teller
United Credit Union
05.2021 - 09.2021
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
Senior Teller
Old Second Bank
09.2018 - 04.2021
- Processed customers transactions/ctr/gift cards/ property tax/ atms/ balances teller dept.
Teller
79th Vincennes
12.2014 - 08.2018
- Received checks and utilities payment, western union, process electronic license plate. Balance teller drawer and store total at end of shift.
Senior Teller
Marquette Bank
06.2013 - 01.2014
- Entered customers transactions and issued computer-generated receipts.
Teller ll
HRVP Financial
02.2006 - 02.2013
- Received and processed customers transactions, loan payment.
Teller Manager
Uptown National Bank
01.2001 - 01.2006
- Consolidated and balanced daily transactions for teller dept, staff meetings.
- Counted/ recorded currency/ coins in the vault.
- Supervisor teller department, order currency, open/ closed branch.
Head Teller
Uptown National Bank
05.1999 - 01.2001
- Received/processed customers/employee financial transaction, ctr, overrides.
Senior Teller
ABN AMRO
04.1996 - 05.1999
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
Cashier
Village Discount Outlet
02.1993 - 12.1996
Premium Plastics Co
03.1987 - 01.1993
United Airlines
06.1984 - 01.1986
Education
Kennedy King College
Chicago, ILundefined
New Horizon Computer Learning
Skills
- Bsa/Aml Training
- PowerPoint
- ATM
- Money gram
- ELS
- OFCA
- IL Notary
Timeline
Asst. Branch Manager
Vicinity Credit Union
01.2024 - 11.2025
Teller Supervisor
United Credit Union
09.2021 - 01.2024
Teller
United Credit Union
05.2021 - 09.2021
Senior Teller
Old Second Bank
09.2018 - 04.2021
Teller
79th Vincennes
12.2014 - 08.2018
Senior Teller
Marquette Bank
06.2013 - 01.2014
Teller ll
HRVP Financial
02.2006 - 02.2013
Teller Manager
Uptown National Bank
01.2001 - 01.2006
Head Teller
Uptown National Bank
05.1999 - 01.2001
Senior Teller
ABN AMRO
04.1996 - 05.1999
Cashier
Village Discount Outlet
02.1993 - 12.1996
Premium Plastics Co
03.1987 - 01.1993
United Airlines
06.1984 - 01.1986
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New Horizon Computer Learning
Kennedy King College