Sandra Mendoza

•Create Menu buttons.

•Add inventory items in CSI for the clubs to charge.

•Add services in CSI for the clubs to book.

•Add club employees in the services they belong and add their commission levels.

•Interact with all site Managers and have all invoices paid

•Run reports to remove terminated employees

•Process Cash Control everyday and send out cash control reports at the end of the month

•Process Month End contracts and get everything ready for billing day.

• Process service requests from customer or sales associates
• Answer incoming calls from customers or sales associates
• Answer or send emails
• Request credits and attach proper evidence for credits
• Process customer orders
• Add purchase order numbers when provided
• Process special orders or USF Direct orders
• Edit customer orders when adding or removing items
• Track trucks and get ETA
• Process CMOD and add to the log so orders don't get held
• Offer Scoop items to customer

• Audit all members contracts, upgrades and downgrades
• Process holds and cancellations
• Process charges and refunds through CSI Spectrum
• Seek proper approval for credits
• Upload all contracts, holds, cancellations and upgrades to the members account
• Add inventory items in CSI for the clubs to charge
• Add services in CSI for the clubs to book
• Add club employees in the services they belong and add their commission levels
• Interact with all site Managers and have all invoices paid
• Process Cash Control everyday and send out cash control reports at the end of the month
• Process Month End contracts and get everything ready for billing day.