Sandra Malone
Minooka
Summary
Proven Human Resources Analyst with a track record of enhancing efficiency and effectiveness at Exelon Corporation. Skilled in payroll administration and fostering diversity and inclusion, I've driven policy development and streamlined HR processes. My expertise in conflict resolution and technology solutions has significantly improved organizational productivity and employee satisfaction.
Overview
32
32
years of professional experience
Work History
Human Resources Analyst
Exelon Corporation
01.2020 - 01.2023
- Ensured compliance with employment laws and regulations through proactive policy development and regular audits.
- Recommended process improvements to continually identify, analyze, and fix constraints and challenges.
- Facilitated resolution of employee relations issues by providing guidance, mediation, and conflict resolution services.
- Evaluated HR technology solutions to identify opportunities for increased efficiency and effectiveness in service delivery.
- Collaborated with cross-functional teams on organizational restructuring projects for optimal resource allocation.
- Streamlined HR processes by implementing new software tools and automating manual tasks.
Human Resources Administrator
Exelon Generation Braidwood Station
08.2007 - 12.2019
- Implemented employee recognition programs to enhance motivation and productivity.
- Reviewed employee handbooks to maintain relevance and clarity in company policies.
- Processed payroll and benefits administration to support timely compensation for all employees.
- Managed employee data and privacy to keep employee data confidential per organizational privacy policies.
- Conducted employee engagement surveys to gather feedback and inform workplace improvements.
- Maintained accurate employee records through diligent documentation of personal information, job history, performance evaluations, and other relevant data.
- Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees.
Office Service Specialist
Exelon Generation Braidwood Station
09.1999 - 07.2007
- Answered telephone calls and read emails to redirect calls and forward emails to appropriate personnel.
- Reviewed files and records to obtain information to respond to customer and client requests.
- Monitored stock of office supplies to report shortages to management.
- Bolstered overall office organization with improved filing systems that facilitated quick retrieval of necessary documents.
Office Service Representative
Exelon Generation Dresden Station
05.1991 - 08.1999
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Coordinated team schedules and appointments, maximizing productivity levels across the office.
- Ensured punctual delivery of mail and packages by managing internal mail distribution system effectively.
- Continuously sought opportunities for professional development in order to stay current on industry trends and best practices.
Education
Associate of Applied Science - Business Administration
Joliet Jr College
Joliet05-1991
High School Diploma -
Joliet Central High School
Joliet, IL05-1986
Skills
- Training and mentoring
- Job evaluation
- Team building
- Diversity and inclusion
- Employee relations
- Paperwork processing
- Payroll administration
Timeline
Human Resources Analyst
Exelon Corporation
01.2020 - 01.2023
Human Resources Administrator
Exelon Generation Braidwood Station
08.2007 - 12.2019
Office Service Specialist
Exelon Generation Braidwood Station
09.1999 - 07.2007
Office Service Representative
Exelon Generation Dresden Station
05.1991 - 08.1999
Associate of Applied Science - Business Administration
Joliet Jr College
High School Diploma -
Joliet Central High School
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