Sandra Johnson
Joliet
Summary
Proven multitasker and organizational expert, Excelled at Ascension Living Villa Franciscan Place by enhancing office efficiency, and providing exceptional support to staff and visitors. Skilled in data entry and demonstrating strong interpersonal abilities, significantly contributed to a positive, productive workplace. Dedicated to adaptability and commitment to continuous improvement .
Overview
8
8
years of professional experience
Work History
Receptionist 1
Ascension Living Villa Franciscan Place
09.2016 - Current
- Assisted internal staff with clerical and administrative needs.
- Responded to inquiries from callers seeking information.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Answered phone promptly and directed incoming calls to correct offices.
- Managed approximately 70 incoming calls email and faxes per day.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents..
- Handled assignments independently with good judgement and critical thinking skills.
- Sorted, received, and distributed mail correspondence between departments and personnel.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Maintained visitor log for entering and leaving facility for security purposes..
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Organized and detail-oriented with a strong work ethic.
- Provided administrative support to staff members by handling correspondence and documents, and managing office supplies inventory.
- Assist Admissions Department by assigning insurance codes and entering demographics of potential residents into the computer system
- Initiated background checks and sex offender reports on all new residents.
- Initiated a contracts between the resident and Ascension outlining resident responsibilities and Villa Franciscan Place responsibilities.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Prepared Daily Census Report by reviewing the daily intake and discharge report.
- Prepared resident census for each doctor.
- Managed multiple tasks and met time-sensitive deadlines.
Skills
- Organization skills
- Telephone skills
- Data entry
- Administrative support
- Clerical support
- Mail distribution
- Office equipment operations
- PC proficient
- Multitasking and prioritization
- Punctual and reliable
- Microsoft office
- Basic math
- Office supply management
- Front desk operations
Timeline
Receptionist 1
Ascension Living Villa Franciscan Place
09.2016 - Current
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