Sandra Garcia
Chicago
Summary
Dynamic leader with a proven track record at Halsted Street Deli & Bagel, enhancing customer satisfaction and streamlining operations. Expert in team leadership and complex problem-solving, achieving significant improvements in food safety and service quality. Skilled in verbal and written communication, adept at driving results through effective team supervision and training.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Manager
Halsted Street Deli & Bagel
09.2023 - Current
- Accomplished multiple tasks within established timeframes.
- Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
- Tracked food production levels, meal counts, and supply costs.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
- Improved customer satisfaction by implementing new menu options and streamlining food preparation processes.
Cashier
Aldi Foods
10.2023 - 10.2024
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Stocker
Costco Wholesale Corp
11.2020 - 10.2022
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
Education
High School Diploma -
Curie Metropolitan High School
09.2011
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Staff Training and Development
Certification
Certification in Illinois Food Allergen Course
Foodservice Handler
Liqour service certification
Certified food service manager
Food service certifications
Food handler certification, Liqour service certification, Food Service Manager Certification
Timeline
Cashier
Aldi Foods
10.2023 - 10.2024
Manager
Halsted Street Deli & Bagel
09.2023 - Current
Stocker
Costco Wholesale Corp
11.2020 - 10.2022
Certification in Illinois Food Allergen Course
Foodservice Handler
Liqour service certification
Certified food service manager
High School Diploma -
Curie Metropolitan High School
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