Sandile Makama

• Monitored crowd flow and maintained order, ensuring safety and comfort for attendees.
• Recognized and addressed security risks to safeguard guests and minimize disruptions.
• Greeted attendees and provided directions to event locations.
• Assisted guests with inquiries, resolving minor issues to enhance overall event experience.

Greeted and seated guests promptly in a busy dining environment.

• Handled guest complaints professionally, ensuring a positive dining experience.
• Managed reservation system to enhance table turnover and streamline guest flow.
• Monitored waitlists and informed guests of wait times to improve overall dining experience.
• Handled high volume of incoming calls during peak dining hours to assist guests effectively.
• Engaged pedestrians and distributed promotional materials to increase restaurant visibility.

• Bussed and reset tables efficiently to maintain a welcoming dining environment.
• Cleaned and set tables promptly to prepare for incoming guests.
• Assisted other bussers or waitstaff during peak hours.
• Assisted colleagues during busy shifts to ensure efficient service.
• Organized dishware and utensils for optimal workflow efficiency.
• Restocked supplies to support uninterrupted service.