Summary
Overview
Work History
Skills
Timeline
Generic

Sandhya Jukanti

Vernon Hills

Summary

Dynamic Technology Analyst with excelling in communication strategies and organisational change management. Expert in crafting impactful content and visual materials, enhancing stakeholder engagement. Skilled in business documentation and user acceptance testing, fostering collaboration across teams to drive successful system implementations and transitions.

Overview

5
5
years of professional experience

Work History

Technology Analyst

Workday
Chicago
08.2022 - Current
  • Conducted communications analysis to identify key audiences, assess impacts, and determine the best communication vehicles for organizational changes within Information Security Governance.
  • Developed and executed communication strategies and plans, ensuring clear, concise, and impactful messaging across multiple departments and thousands of stakeholders.
  • Produced written content, including emails, newsletters, executive summaries, and PowerPoint presentations, communicating complex organizational changes effectively to large internal audiences.
  • Collaborated with leaders and product teams to tailor communication materials aligned with organizational change objectives, enhancing clarity and engagement.
  • Applied strong business writing skills to develop content that articulated the value of changes and guided employees through transitions.
  • Worked alongside OCM professionals to ensure communication strategies incorporated change management principles for the seamless adoption of new processes.
  • Created visual content and graphics using tools like Canva and Adobe Illustrator to support presentations, storytelling, and stakeholder engagement efforts.
  • Assisted with survey tools and data analysis to gather audience feedback, assess sentiment, and refine communication strategies for better effectiveness.

Functional Analyst

Genpact
Hyderbad
07.2020 - 06.2022
  • Conducted requirement analysis by gathering business needs, defining objectives, and documenting functional specifications.
  • Developed Business Requirement Documents (BRD), Functional Requirement Documents (FRD), and process flow diagrams to support system implementation.
  • Partnered with project teams, analysts, managers, and directors to translate business requirements into functional solutions.
  • Provided functional consultation to stakeholders, ensuring alignment between business needs and technical implementation.
  • Assisted in User Acceptance Testing (UAT) by creating test cases, validating system functionality, and documenting issues.
  • Created executive summaries, reports, and PowerPoint presentations to communicate system changes and updates.
  • Worked closely with cross-functional teams to support ERP/CRM system enhancements, and process improvements.
  • Utilized tools like Microsoft Office (Word, Outlook, PowerPoint), JIRA, and Confluence for documentation and collaboration.

Skills

  • Organizational Change Management (OCM)
  • Communication Strategies and Planning
  • Content creation (emails, newsletters, executive summaries)
  • PowerPoint presentations
  • Graphic Design (Canva, Adobe Illustrator, Publisher)
  • Microsoft Office Suite (Word, Outlook, PowerPoint)
  • JIRA, Confluence
  • Survey Tools and Data Analysis
  • User Acceptance Testing (UAT)
  • Business & Functional Requirement Documentation (BRD/FRD)
  • Process Flow Diagrams
  • Training Materials Development
  • Audience feedback and sentiment analysis
  • Stakeholder Management and Collaboration

Timeline

Technology Analyst

Workday
08.2022 - Current

Functional Analyst

Genpact
07.2020 - 06.2022

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Sandhya Jukanti