Sanaan Boyd
Chicago,IL
Summary
Conscientious Healthcare professional offering 3 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills and a highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Medical Assistant
CHICAGO FAMILY Health Center
08.2024 - Current
- Managed a schedule with approximately 20-30 patients daily
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Followed appropriate procedures to minimize patient's exposure to radiation.
- Measured patient spirometry.
- Implemented care and efficiency improvements to support and enhance office operations.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
- Collected pertinent data and calculations to aid physician in interpreting results.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Taught patients about medications, procedures, and care plan instructions.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Completed EKGs and other tests based on patient presentation in office.
- Collected and documented patient medical information such as blood pressure and weight.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Prepared lab specimens for diagnostic evaluation.
- Collaborated with healthcare professionals to develop care plans tailored to individual patient needs.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Enhanced team communication by organizing regular staff meetings and sharing updates on patient care protocols.
- Improved clinical workflow with introduction of electronic health records system.
- Assisted with billing and coding processes, ensuring accurate insurance claims and patient invoicing.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Contributed to reduction in patient readmission rates by providing thorough discharge instructions and follow-up care recommendations.
- Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
- Enhanced patient care by meticulously recording vital signs and updating patient records.
- Facilitated patient education on treatment plans and medications, improving understanding and compliance.
- Improved patient satisfaction, efficiently managing appointment schedules and reducing wait times.
- Maintained inventory of medical supplies, ensuring availability for all procedures and treatments.
- Conducted routine laboratory tests to assist in diagnosis and treatment of conditions.
- Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
- Collaborated with interdisciplinary healthcare teams to provide coordinated care.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
Medical Assistant
Access Community Health Network
11.2022 - 08.2024
- Obtaining and recording patient medical histories, vitals, test results, and other information for medical records while maintaining strict confidentiality
- Coordinating the daily administrative activities, including scheduling, patient check-in and check-out, and patient medical record maintenance
- Preparing treatment rooms for clinical examinations and assisting practitioners with medical procedures and other patient care
- Delivering compassionate support, attention, and assistance to patients and families
- Ensuring compliance with all health care regulations, including HIPAA and OSHA
- Preparing and administering medications for patients as directed by physicians
Medical Assistant
Midwest Express Urgent Care
07.2021 - 09.2022
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
- Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
- Implemented patient education program on preventative care, enhancing community health awareness.
Caregiver
Right At Home
07.2021 - 09.2022
- Assisting with personal care, which may include bathroom functions, bathing, grooming, dressing, and eating
- Following a prescribed healthcare plan, which may include assisting with exercise and administering medication
- Ensuring the client's home is organized according to their needs and that safety measures are in place
- Providing emotional support and encouragement to perform necessary tasks
- Providing mobility assistance may be required, for example helping the client in and out of bed, a chair, or a wheelchair
- Transporting or escorting the client to medical and other appointments
- Monitoring and reporting changes in health, behavior, and needs
Patient Care Technician
West Suburban Hospital
02.2021 - 06.2021
- Keeping patient rooms clean and organized
- Monitoring patient health and measuring vital signs
- Maintaining accurate patient records
- Assisting the healthcare team with administering treatments
- Collecting liquid samples or specimens for testing
- Performing basic nursing procedures such as administering medications
- Reporting any changes in patients' conditions to a registered nurse or physician
- Providing emotional support and assisting patients with basic needs such as dietary intake, grooming, and personal hygiene
- Maintaining close communication with the patient's healthcare team
- Assisting with the educating of patients' relatives regarding the required care
Education
Medical Assistant Certification - Medical Assisting
Lincoln College of Technology-Melrose Park
Melrose Park, IL11-2022
High School Diploma -
DRW College Prep
Chicago, IL06-2021
Skills
- Data entry
- Aseptic Technique
- EKG/ECG
- Clinical documentation
- EMR systems
- Phlebotomy techniques
- Patient Charting
- First Aid
- HIPAA Knowledge
- Experience administering injections
- Lab Testing
- Medical Insurance and referrals
- Medical coding
- Medical Terminology
- Patient Check In/Out Patient
- Triage Scheduling/Phone Triage
- Phlebotomy
- Venipuncture
- Epic
- Patient care
- Sterilization Techniques
- Telephone Techniques
- Urinalysis
- Vital signs
- Medical Billing
- Anatomy Knowledge
- Laundry
- Medical Office Experience
- Transcription
- Medical Records
- Physiology Knowledge
- Insurance Verification
- Clerical Experience
- ICD Coding
- Quality Assurance
- Phone Etiquette
- CPT Coding
- Cerner
- Computer Skills
- Medical terminology
- Immunization administration
- Computer Operation
- Caregiving
- ICD-10
- Laboratory specimen collection
- HIPAA compliance
- Patient scheduling
- Minor surgical assistance
- Medication administration
- Preventive healthcare measures
- Patient assessments
- Medical equipment operation
- Insurance verification
- Inventory management
- Wound care assistance
- Diagnostic testing assistance
- Electronic health records management
- Medical terminology proficiency
- Infection control procedures
- First aid and CPR
- Compassionate
- Sterile technique
- Lab equipment calibration
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
Certification
- Certified Phlebotomy Technician
- Certified Medical Assistant
- CPR Certification
- BLS Certification
- AED Certification
Personal Information
Work Permit: Authorized to work in the US for any employer
Accomplishments
- Certified Medical Assistant ( November 2022-Present)
- AED Certified ( November 2021- Present)
- CPR Certified (November 2021-Present)
Timeline
Medical Assistant
CHICAGO FAMILY Health Center
08.2024 - Current
Medical Assistant
Access Community Health Network
11.2022 - 08.2024
Medical Assistant
Midwest Express Urgent Care
07.2021 - 09.2022
Caregiver
Right At Home
07.2021 - 09.2022
Patient Care Technician
West Suburban Hospital
02.2021 - 06.2021
- Certified Phlebotomy Technician
- Certified Medical Assistant
- CPR Certification
- BLS Certification
- AED Certification
Medical Assistant Certification - Medical Assisting
Lincoln College of Technology-Melrose Park
High School Diploma -
DRW College Prep
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