Samuel Hernandez
Chicago
Summary
Dynamic Tow Truck Manager with proven expertise at K & P Auto Recovery Inc, excelling in safe operation and load management. Recognized for exceptional customer service and effective route planning, ensuring timely responses to catastrophe events. Skilled in equipment maintenance and adept at leading teams to achieve operational excellence.
Overview
14
14
years of professional experience
Work History
Forklift Loader (Full-Time)
Restaurant DepotIL
1000 IL-53, Lombard, IL 60148
08.2011 - Current
- Load and unload materials on and off of trucks using the forklift.
- Handle the end processing of customer orders including hand loading the trucks.
- Loading and properly rotating product on trucks and trailers.
- Storing received materials in correct bins locations.
- Maintain cleanliness and neatness of the store.
Tow Truck Manager
K & P Auto Recovery Inc
Chicago
08.2018 - 01.2024
- Load and unload vehicles safely and free of damage
- Operate company equipment in compliance with safety regulations
- Deploy to Catastrophe events within 24 hours when directed to do so
- Hook up and transportation of medium and heavy duty trucks utilizing the supplied equipment and towing vehicle
- Review assignments for location of the tow in or tow out and verify company truck is ready for safe operation and verify transported vehicle information including make, model, color, VIN, missing parts, etc
- Drive truck to assigned destinations to include maneuvering vehicle at varying speeds in difficult situations, such as heavy traffic, inclement weather or in confined loading/unloading situations
- Lock out service
Dump Truck Operator
Vazquez Trucking LLC
Chicago
05.2023 - 08.2023
- Operated dump trucks to transport materials efficiently on construction sites.
- Loaded and unloaded materials while adhering to safety regulations.
- Communicated effectively with team members to coordinate deliveries and pickups.
Office manager
ASAP Towing Inc
Chicago
10.2015 - 04.2018
- Secure vehicles and vehicle parts with chains, straps or other safe means
- Load and unload vehicles from transport truck by use of winch, chains, blocks, electric controls, etc
- Minor mechanical repair
- Fuel delivery
- Tire changes
- Jump starts
Education
Bachelor of Applied Science - Business Administration
Northeastern University
Chicago, IL12.2022
Skills
- Equipment maintenance
- Safe operation
- Towing techniques
- Load management
- Customer service
- Route planning
Timeline
Dump Truck Operator
Vazquez Trucking LLC
05.2023 - 08.2023
Tow Truck Manager
K & P Auto Recovery Inc
08.2018 - 01.2024
Office manager
ASAP Towing Inc
10.2015 - 04.2018
Forklift Loader (Full-Time)
Restaurant DepotIL
08.2011 - Current
Bachelor of Applied Science - Business Administration
Northeastern University