Summary
Overview
Work History
Education
Skills
Timeline
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Samuel Gentile

Volo

Summary

Dynamic logistics professional with a proven track record of enhancing operational efficiency at S&G Logistics through expert route planning and exceptional problem-solving skills. Demonstrated ability to improve customer relations and resolve conflicts effectively, boasting a history of successful team leadership and meticulous attention to detail.


Overview

17
17
years of professional experience

Work History

Owner

S&G Logistics
10.2009 - Current
  • Managed day-to-day business operations.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Directed dispatching, routing, and tracking of 8-10 fleet vehicles.
  • Trained and motivated employees to perform daily business functions.
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Communicated with customers to provide delivery updates and resolution.
  • Scheduled deliveries and pickups according to customer needs.
  • Tracked delivery progress to identify possible delays and provide real-time updates to customers.
  • Handled problematic customers and clients to maintain excellent customer service.
  • Answered phone calls and responded to customer emails.

Driver

Grandolfo Trucking
05.2008 - 09.2009
  • Coordinated efficient routes to avoid delays.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Delivered goods and products to customer on time and in excellent condition.
  • Kept detailed mileage and fuel report.
  • Communicated with customers to provide delivery updates and confirm delivery locations.
  • Communicated with dispatchers and other personnel to coordinate on time deliveries.


Laborer

Lyons Township Highway Department
09.2008 - 04.2009
  • Repaired signs and fences quickly to avoid accidents and mishaps.
  • Removed snow, ice and debris from roadways after storms to clear major transportation routes.
  • Operated all heavy equipment properly according to employer safety specifications.
  • Completed attractive roadside landscaping through timely mowing, weed removal and new plantings to beautify local roadways.
  • Used flags to warn motorists about hazards, obstacles and workers ahead.

Education

High School Diploma -

Grant High School
Fox Lake, IL
06-2002

Skills

  • Route planning
  • Critical thinker
  • Stress tolerance
  • Attention to detail
  • Conflict resolution
  • Problem-solving
  • Customer relations

Timeline

Owner

S&G Logistics
10.2009 - Current

Laborer

Lyons Township Highway Department
09.2008 - 04.2009

Driver

Grandolfo Trucking
05.2008 - 09.2009

High School Diploma -

Grant High School

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Samuel Gentile