Samuel Gaines
Tinley Park,IL
Summary
Dynamic Patient Care Specialist with a proven track record at Green Thumb Industries, LLC, excelling in relationship building and patient-focused care. Adept at administering medications and developing care plans, I ensure accuracy in transactions and enhance customer satisfaction, fostering loyalty and repeat business through exceptional interpersonal communication.
Overview
5
5
years of professional experience
Work History
Patient Care Specialist
Green Thumb Industries, LLC
04.2021 - Current
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Addressed customer needs and made product recommendations to increase sales.
- Built relationships with customers to encourage repeat business.
- Handled cash with high accuracy and took care to check bills for fraud.
- Recommended retail products for at-home use.
Inventory Specialist
Pharmacann, LLC
12.2020 - 04.2021
- Verified orders by comparing names and quantity of items packaged with shipping documents.
- Requisitioned new supplies and maintained storage areas for smooth department operations.
- Inspected incoming and outgoing shipments to identify discrepancies with records.
- Compared shipping orders and invoices against contents received to verify accuracy.
Education
Master of Science - Public Health
Benedictine University
Lisle, IL10-2025
Associate of Science - Pre-Physical Therapy
Prairie State College
Chicago Heights, IL05-2017
Skills
- Care plan development
- Interpersonal communication
- Symptom documentation
- Relationship building
- Care monitoring
- Patient-focused care
- Administering medications
- Attention to detail
- Team collaboration
- Verbal and written communication
Timeline
Patient Care Specialist
Green Thumb Industries, LLC
04.2021 - Current
Inventory Specialist
Pharmacann, LLC
12.2020 - 04.2021
Master of Science - Public Health
Benedictine University
Associate of Science - Pre-Physical Therapy
Prairie State College
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