Summary
Overview
Work History
Skills
Software
Languages
Accomplishments
Education
Work Availability
Timeline
Samuel Aponte Jr.

Samuel Aponte Jr.

Chicago

Summary

Highly motivated individual with over 8 years as a manager in hospitality, customer success, and logistics. Dedicated to fostering a positive and efficient environment for customers and colleagues. A team player who is quick to learn, adapt, and grow.

Overview

8
8
years of professional experience
3
3
years of post-secondary education

Work History

Territory Manager

Priority1
12.2022 - 11.2023
  • Recruited and integrated over 13 new business partners, contributing to remarkable revenue growth of more than $69,000 and generated a 22% profit margin.
  • Collaborated within a ten-member team, consistently exceeding monthly profit targets of $200,000 for an uninterrupted period of five months. Onboarded and mentored new associates.
  • Addressed customer needs, including handling variances, claims, tracking, quoting, and booking processes, while upholding high level of professionalism leading to customer success increased retention.
  • Monitored customer buying trends, market conditions, and competitor actions to discover opportunities to reacquire lost clients and develop new ones.

Senior Manager

Cozy Corner Restaurant
03.2018 - 10.2022
  • Increased overall employee retention during tenure by revamping hiring and training procedures of new staff members.
  • Responsible for daily management of the restaurant's financial ledger. This includes vendor payouts, cash drawer allocation, and record of $18,000 gross sales daily.
  • Managed schedules and roles of 18 staff members including servers, food runners, and cooks. Trained to step into any role that was unfulfilled in emergencies.
  • Managed reservations, questions, and complaints both in person and through calls.

Head Bartender and Inventory Manager

Tesori
02.2016 - 03.2018
  • Maintained safe environments while others were "under-the-influence" of alcohol.
  • Implemented new inventory systems allowing products to be easily identified and ordered in advance.
  • Created new bar layouts that allowed for easier access to over 145 wines and 60 liquor reserves, allowing staff members to reduce their time to serve and time off floor.
  • Expanded menu to include new cocktails and created new whiskey menu to appeal to younger and older audiences.

Skills

Staff Hiring, Training, and Scheduling

Software

Creative Problem Solving, Critical Thinking, Persistent, and Patient

Event Management

Coaching and mentoring

Languages

English (Fluent)
Spanish (Beginner)

Accomplishments

Suhveer Games - Gaming Brand Owner

Created a popular gaming brand on Twitch with 264 followers and 137 paid subscriptions. Managed content on TikTok, Twitter, and Facebook by editing and sharing videos and photos. Also, founded a gaming community of 107 members focused on diversity and support, steadily growing with new members.

Field Archaeologist

Worked with professors from the University of Chicago and traveled to Tel Aviv, Marj rabba, Old/New Jerusalem, and worked in and out the field. Recorded data, analyzed bones and lithics (rock tools), traced back plant life and carbon-dated minerals, and taught students at a university about the importance of Archaeology and what we are doing.

Education

Associate of Arts - Music And Business

Harold Washington College, Chicago, IL
08.2014 - 04.2017

Associate of Arts - Music And Business

Goshen College, Goshen, IN
08.2013 - 04.2014

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Territory Manager - Priority1
12.2022 - 11.2023
Senior Manager - Cozy Corner Restaurant
03.2018 - 10.2022
Head Bartender and Inventory Manager - Tesori
02.2016 - 03.2018
Harold Washington College - Associate of Arts, Music And Business
08.2014 - 04.2017
Goshen College - Associate of Arts, Music And Business
08.2013 - 04.2014

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Samuel Aponte Jr.