Samrat Gouni
Chicago
Summary
Results-driven Project Manager with 8 years of experience leading cross-functional teams and implementing agile methodologies to streamline office processes and enhance operational efficiency. Manages project lifecycles, from initiation to successful delivery, with a strong focus on optimizing resources, improving team collaboration, and ensuring timely completion. Demonstrated success in supporting healthcare professionals, enhancing service flow, and achieving project goals within scope, time, and budget constraints. Highly skilled in problem-solving, stakeholder communication, and fostering a productive work environment.
Overview
8
8
years of professional experience
Work History
Project Manager (Scrum Master)
Gounis solutions private limited
04.2020 - 07.2023
- Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies
- Planned Agile best practices and encouraged team cohesion, overcoming impediments, and hurdles to productivity
- Collaborated with product owners, team members, technologists, and other scrum masters to define solutions and drive progress
- Facilitated Scrum framework - sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives
- Acted as go-to resource for engineering team, providing clarity on tasks, gathering missing assets or requirements and handling project changes
- Negotiated and managed project budgets to meet goals
- Communicated project updates to stakeholders at all levels
- Assessed and analyzed customer requirements to develop effective IT project plans.
Manager
Oporto
06.2018 - 02.2020
- Maintained professional, organized, and safe environment for employees and patrons
- Maximized performance by monitoring daily activities and mentoring team members
- Onboarded new employees with training and new hire documentation
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
Assistant Production Manager
Gangothri Submersible Pumps
03.2016 - 08.2017
- Overcame obstacles and variables to maintain production efficiency, meet deadlines and achieve high levels of profitability
- Cultivated effective partnerships with engineering, marketing, sales and customer support staff
- Implemented performance, quality and efficiency measures to achieve aggressive production goals
- Established position requirements, schedules and production team processes
- Successfully managed production activities to achieve on-time shipment of orders.
Customer Care Representative
Tata Business Support and Services
05.2015 - 02.2016
- Resolved concerns with products or services to help with retention and drive sales
- Provided primary customer support to internal and external customers
- Maintained and managed customer files and databases
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction
- Offered free products or services to pacify irate or unsatisfied customers
- Collected customer information and analyzed customer needs to recommend potential products or services.
Education
Master of Science - Business Analysis
Lewis University
Romeoville, IL12.2025
Bachelor of Science - Mechanical Engineering
MLR Institute of Technology
09.2013
Master of Science - Project Management
Edith Cowan University
Perth, WA07.2020
Skills
- Project Management
- Project planning and development
- Project Scheduling
- Client Relations
Technical Profile
Microsoft Office, JIRA, Power BI, Confluence - Project Documentation, Clarity - Project Management Tool, MS-Planner, Tableau - Analysis, Dynamics CRM, Solid works.
Hobbies and Interests
- Cricket
- Travelling
- Cooking
Cricket, Trekking, Photography
I have a passion for cricket, trekking, and photography, which have all played significant roles in shaping who I am. I’ve had the privilege of playing cricket in both Australia and India across various formats, which has given me a deep understanding of the game and the unique challenges each environment presents. My love for trekking has taken me to some of the most beautiful and remote places, where I not only connect with nature but also find inspiration for my photography. Traveling extensively has allowed me to capture stunning landscapes, vibrant cultures, and memorable moments, fueling my creativity and love for storytelling through images
Timeline
Project Manager (Scrum Master)
Gounis solutions private limited
04.2020 - 07.2023
Manager
Oporto
06.2018 - 02.2020
Assistant Production Manager
Gangothri Submersible Pumps
03.2016 - 08.2017
Customer Care Representative
Tata Business Support and Services
05.2015 - 02.2016
Master of Science - Business Analysis
Lewis University
Bachelor of Science - Mechanical Engineering
MLR Institute of Technology
Master of Science - Project Management
Edith Cowan University
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