Sammy Fragin

• Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
• Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.

• Built my own client base from zero apartments to at one point managing over 30 Apartments.
• Collected and maintained careful records for all the properties
• Evaluated and recommended changes in rental pricing strategies to remain competitive in market.

• Dedicated office management professional to a Team of 120
• Played instrumental role in client satisfaction
• Created customer support strategies to decrease customer retention.

• Recruited Participants and would mostly Succeed in upselling various Packages including trips and internships.

Worked with customers to negotiate rates: Tour operators commonly negotiate rates with other vendors, such as hotels and transportation companies. Upselling was a huge part of the job.