Summary
Overview
Work History
Education
Skills
Timeline
Generic

Samara Black

Wadsworth

Summary

Proactive leader with exemplary people skills working in a team environment to achieve objectives, increase productivity, and increase customer relationships.

Overview

11
11
years of professional experience

Work History

VP New Business Pharmacy Sales

Cigna
02.2023 - Current
  • Creating, administering, and implementing winning business development strategies that the company should pursue.
  • Identifying, evaluating, and conducting follow-up on sales leads to closing the deal.
  • Representing the organization in various functions like conferences, showcases, and seminars to create awareness about organization products and generate potential leads.
  • Developing and nurturing relationships with various key strategic individuals like local leaders, key industry players, and strategic suppliers and financing organizations.
  • To oversee and implement the full sales cycle which involves market research, market analysis, pitching to various prospects, and client retention.
  • Tracking and reporting on the various marketing strategies to improve on the winning strategies, adjust the ineffective strategies, or change to a new strategy.
  • Establishing the sales metrics and goals for various players in the marketing department including the head of marketing, business development officers, and sales consultants.
  • Contract and pricing negotiations with National Accounts.

Pharmacy Benefit Consultant Pharmacy Benefit Consultant

Cigna
09.2023 - 02.2023
  • Meets or exceeds annual territory sales goal as measured by new contracted lives by working with the Cigna Healthcare Sales channel partners.
  • Demonstrates the use of Cigna value prop in sales.
  • Provides consultative subject matter expert information when promoting Cigna pharmacy.
  • Meets or exceeds monthly, quarterly, annual sales meeting requirements which will demonstrate strong execution of sales processes.
  • Identifies and develops an in-depth understanding of each sales prospect’s needs, goals, objectives, their buying and organizational influences and decision-making processes.
  • Records and manages all sales activities in SalesForce.com.
  • Creates and presents territory specific internal strategy documents.
  • Leads Pharmacy related internal and external sales meetings.
  • Owns the request-for-proposal (RFP) analysis and management to ensure best practices.
  • Represents Cigna Pharmacy Management at finalist meetings and in the market.
  • Remains current on PBM industry trends and competitive knowledge.
  • Maintains positive working relationships with internal Cigna departments and their team members.
  • Development of new client accounts.
  • Partner with brokers, TPA, employer groups, benefit consultants, and state and federal government with plan benefits.
  • Holds monthly strategic meetings with client managers on pharmacy best practices.
  • Work with implementation team to insure a smooth transition.

Pharmacy Account Executive

Cigna
02.2018 - 09.2020
  • Retain my assigned book of business educate & consistently advance the knowledge of pharmacy within the Cigna Medical sales organization.
  • Participate in client meetings and presentations to review client performance and to offer and successfully sell in a suite pharmacy management programs and solutions that align to Cigna’s overall value proposition of lowering total health cost.
  • Uncover and promote opportunities to expand the pharmacy earnings contribution to the broader Cigna organization through individual client and medical sales organization initiatives and efforts.
  • Partner with medical sales, underwriting and others as the pharmacy subject matter expert for pricing, competitive intelligence and pharmacy carve-out defense strategies to retain and grow assigned book of business.
  • Contract Negotiations.
  • Accountable for coordinating core service delivery external messaging working cross functionally with all operational support areas.
  • Facilitate service concern resolution meetings with clients and brokers; act as escalated issue contact for pharmacy issues when contacted by the medical sales teams.
  • Actively engage and support finalist meetings for new and existing business where necessary.
  • Analyze pharmacy utilization in order to provide clients with consultative solutions as well as manage follow-up questions that may arise.
  • Develop a clear understanding into clients’ needs, goals and objectives.
  • Pricing, audit, and contract support to our clients and internal medical partners.
  • Translate pharmacy coverage rules based on Cigna policies or with support of a clinical partner.
  • Any other tasks as defined by management and/or client needs not named above as required to support our internal and external clients and partners.

Field Sales Associate IL, IA, MO

CVS/Omnicare
03.2017 - 02.2018
  • Directly responsible for delivering on lead generation goals and key performance indicator targets within designated regions.
  • Generates leads through a combination of networking, web-inquiries, onsite visits, appointments, and cold calling.
  • Builds a solid first impression of Omnicare services and solutions.
  • Tracks lead opportunities resulting from marketing campaigns. Takes appropriate steps to review and report campaign effectiveness and takes appropriate action to follow-up on opportunities.
  • Establishes appointments for Sales Directors and Associate Sales Directors. Ensures a seamless handoff between lead generation and onsite appointment.
  • Consistently and effectively utilizes the customer relationship management system and available marketing and sales effectiveness tools and resources.
  • Regularly contributes to the overall effectiveness of the entire market-based team. This includes regularly collaborating and communicating with your key partners.
  • Actively participates in pipeline reviews and discussions with direct manager and your other key partners.
  • Regularly assesses risks and opportunities and partners with Sales Director to build appropriate action plans. Maintains an ongoing knowledge of market trends and regularly shares this information with the team to maintain market leadership status.
  • May participate in Trade Shows, Conventions, and other industry programs. Actively sources leads through these opportunities. Documents and leads all follow-up activities.

Account Executive (CMS/ EGWP)

CVS
01.2016 - 01.2017
  • Co-leading the account with my sales colleagues (SAE/SAD) with accountability for overall client satisfaction through partnering with internal teams including account management, underwriting, clinical, and operations.
  • Utilizing my presentation skills by delivering quarterly and annual reporting to clients on their drug trend and financial performance.
  • Build relationships with key client stakeholders and asking effective probing questions to identify client needs which you will then translate into CVS Health solutions.

Sr.Account Manager (CMS/ EGWP)

CVS
01.2014 - 01.2016
  • Company Overview: CVS Health- Northbrook, IL
  • The day-to-day client support activities, managing the resolution status of routine to complex client requests, setting up new plans, optimizing plan changes, analyzing complex problems, identifying root causes and assisting with driving practical and creative solutions.
  • Responsible for effective and timely communication to ensure client expectations.
  • Demonstrate a high level of quality client service through the execution of accuracy, responsiveness, reliability and professionalism on every interaction in a fast-paced environment.
  • Foster team work and collaboration with internal departments to ensure client needs and expectations are met.
  • Manage day to day communication between company and client.
  • Facilitate calls and meetings with client and internal partners.
  • Project management.

Education

Medical Assisting

Robert Morris College
Bensenville, Illinois

Skills

  • Account Management
  • Project Management
  • Problem Solving
  • Client Retention
  • Customer Service
  • Client support
  • Financial
  • Insurance
  • Organization
  • Multitasking

Timeline

Pharmacy Benefit Consultant Pharmacy Benefit Consultant

Cigna
09.2023 - 02.2023

VP New Business Pharmacy Sales

Cigna
02.2023 - Current

Pharmacy Account Executive

Cigna
02.2018 - 09.2020

Field Sales Associate IL, IA, MO

CVS/Omnicare
03.2017 - 02.2018

Account Executive (CMS/ EGWP)

CVS
01.2016 - 01.2017

Sr.Account Manager (CMS/ EGWP)

CVS
01.2014 - 01.2016

Medical Assisting

Robert Morris College

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Samara Black