Summary
Overview
Work History
Education
Skills
Timeline
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Samantha Wolendowski

Aurora

Summary

I am a motivated and dedicated worker with excellent self-sufficiency, thoroughness, and a coachable team player. I am strong leader who possesses the ability to problem solve under varying pressures and is an adaptable individual in my professional and personal life. I genuinely care about the work I do and the people I impact along the way. My goals in any role I pursue are to be a reliable, responsible, and ethical individual allowing me the opportunity for advancement and growth within organizations.

Overview

10
10
years of professional experience

Work History

Store Display Manager

Walter E. Smithe
08.2020 - 07.2023
  • Created presentable visual displays with furniture and accessories to drive sales
  • Checked in new product upon delivery from trucks 5 times a week and then organized game plans with my team on where each item would go on our showroom floor
  • Tagged items on clearance, oversaw inventory and building operations, helped designers with their questions and orders, answered emails, assisted with client pickup orders, and occasionally handled supply orders
  • Provided a balance of physical work and desk work that was necessary in this role, as well as an abundance of teamwork to solve problems.

Bookseller

Half Price Books
11.2018 - 07.2020
  • Assisted customers questions about products and services, helped them find exactly what they were looking for, and even provided recommendations
  • Took care of customers who brought in items to sell and gave them the most honest and fair offer available
  • Fielded calls, priced merchandise, worked the register, placed orders for customers, helped with online orders and shipping.
  • Restocked shelves and kept store displays attractive and organized to drive sales.

Receptionist

Tattoo City/Flower of Life Art Gallery
11.2017 - 11.2018
  • Managed the Facebook account, answered incoming calls, organized appointments, and made appointment confirmation calls
  • Welcomed customers with a friendly greeting, checked clients in/out, handled paperwork and guided clients through the tattoo process before a session
  • Provided clients with knowledge about tattoos and the aftercare process
  • Handled cash and card transactions and maintained sales and payment records accurately
  • Kept the shop and art gallery extremely clean, disinfecting and organizing frequently throughout the day to maintain a positive first impression

Front Counter

Rosati’s Pizza Pub
07.2017 - 11.2018
  • Organized phone orders for delivery and pickup, as well as in person orders at the front counter register
  • Prepared catering orders, food for the chefs and customer’s orders with the proper food handling standards
  • Kept workstations clean, made sure everything was stocked and ready to go before the day began
  • Helped train new staff on company policies, procedures and standards, boosting productivity
  • Managed multiple tasks in high-volume environment

Administrative Assistant

Novaspect Inc
06.2015 - 06.2017
  • Assisted in various departments in the Schaumburg and Minooka, IL locations
  • Finance: processed invoices, reached out to employees for pricing clarifications
  • Order Management: entered orders, sent order confirmations to customers, as well as shipping and tracking information, order updates, and acknowledgements; and answered customer questions
  • IT and Marketing: created spreadsheets to keep track of system data and address cleanup for IT; created spreadsheets for inventory items, helped ship promotional items to other Novaspect locations nationwide
  • Warehouse: created inventory product labels, sorted, organized, and stocked inventory
  • Reception/Front Desk: answered phone calls, directed phone calls to employees, greeted clients at the door, handled catering for meetings and training seminars, oversaw incoming and outgoing mail, directed visitors and clients to appropriate training seminars
  • Miscellaneous: organized file cabinets, sent out monthly newsletters, and helped organize itinerary and travel plans for field sales teams

Housekeeper

Kesap Clean
05.2013 - 08.2013
  • Cleaned houses, businesses, post-construction, move-out and pre-move-in homes for a summer.

Staff Writer

The Vidette
02.2013 - 05.2013
  • Wrote articles for Illinois State University newspaper.

Education

Bachelor of Science - Journalism & Film Studies

Illinois State University
Normal, IL
05.2015

Skills

  • Data/Order Entry
  • Visual Display/Merchandising
  • Reception & Front Desk Management
  • Customer Service
  • Microsoft Office, Word, Excel, Powerpoint
  • Writing & Researching
  • Social Media Management
  • Store Operations
  • Housekeeping & Cleaning
  • Resale & Cash Handling
  • Inventory Management

Timeline

Store Display Manager

Walter E. Smithe
08.2020 - 07.2023

Bookseller

Half Price Books
11.2018 - 07.2020

Receptionist

Tattoo City/Flower of Life Art Gallery
11.2017 - 11.2018

Front Counter

Rosati’s Pizza Pub
07.2017 - 11.2018

Administrative Assistant

Novaspect Inc
06.2015 - 06.2017

Housekeeper

Kesap Clean
05.2013 - 08.2013

Staff Writer

The Vidette
02.2013 - 05.2013

Bachelor of Science - Journalism & Film Studies

Illinois State University

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Samantha Wolendowski