Samantha Veyette
Chicago
Summary
Resourceful and versatile manager of patient transport with an excellent understanding of healthcare operations. Exceeds in achieving daily and monthly KPIs consistently while maintaining a safe, well-trained, and efficient team.
Overview
4
4
years of professional experience
Work History
Patient Transport Manager
Aramark
Arlington Heights
12.2022 - Current
- Oversees the daily operations of a team of 40 patient transporters.
- Trains staff on proper safety protocols and procedures, aligning with those of the Endeavor Health system.
- Develops schedules to optimize services and minimize delays.
- Builds strong professional relationships with the leadership team at Northwest Community Hospital.
- Continuously meets and exceeds KPIs for the department.
Healthcare Operations Management Intern
Aramark
Arlington Heights
07.2022 - 12.2022
- Learned the operations over multiple scopes of service in the Endeavor Health system, such as food and nutrition, environmental services, and patient transport.
- Took inventory and placed orders accordingly for food service operations.
- Created schedules and workflow guidelines according to hospital needs for the patient transport department.
- Refined leadership and interpersonal skills with hourly staff, and other leadership.
Food and Nutrition Intern
RML Specialty Hospital
Chicago
01.2021 - 04.2021
- Assisted the food service team with food preparation, tray line operations, and meal distribution.
- Created meal plans for patients and guests under the supervision of dietitians.
- Assisted management with scheduling and annual compliance testing for staff.
Education
Bachelor of Arts - Food And Nutrition Management
Benedictine University
Lisle, IL05-2021
Skills
- Safety compliance
- Staff training
- Schedule optimization
- Interdepartmental collaboration
- Workflow planning
Timeline
Patient Transport Manager
Aramark
12.2022 - Current
Healthcare Operations Management Intern
Aramark
07.2022 - 12.2022
Food and Nutrition Intern
RML Specialty Hospital
01.2021 - 04.2021
Bachelor of Arts - Food And Nutrition Management
Benedictine University
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