Roomed patients for providers, collecting and monitoring vital signs
Performed post-op care including splint and cast removal, suture removals and staple removals
DME fitting including, but not limited to, boots, post-op shoes, ankle braces and knee braces
Patient documentation
Schedule monitoring
Retrieval of imaging
Specimen collection
Certified Medical Assistant
Barrington Orthopedic Specialists
05.2023 - 08.2023
Supervisor Name: Rachel Pioch
Thoroughly documented patient information and updated electronic health records.
Streamlined communication between healthcare providers and patients, facilitating timely treatment plans and decision making.
Educated patients on preventative care measures, upcoming procedures and doctors' protocols concerning medication usage and physical therapy rehabilitation.
Counseled patients on pertinent medical concerns
Assisted in triage matters
Waitress
HoneyBerry Café
05.2022 - 08.2022
Supervisor Name: Maritza Ruiz
Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
Managed high volume of customers during peak hours, maintaining prompt and efficient service.
Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly.
Shift Leader and Waitress
Eggceptional Café
05.2018 - 08.2021
Supervisor Name: Andy Ahmeti
Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Education
Bachelor of Science in Molecular and Cell Biology -
University of Illinois Urbana-Champaign
Champaign, IL
05.2025
Certified Medical Assistant Certification -
Parkland College
Champaign, IL
05.2023
Skills
Counseling patients in medical issues, mediating between patient and provider
Rooming of patients
Vital Sign Collection and monitoring
Staple and Suture removal
DME fitting
Specimen collection and processing
HIPAA Compliance
Electronic Health Records
Medical Terminology
Patient Scheduling
Honors Awards Activities
Pre-PA Club
MCB Honors Program
Volunteer at Champaign Humane Society Animal Shelter
UIUC Dean’s List
Phi Kappa Phi Honors Fraternity
Kolusis Safety Observer
Kappa Kappa Gamma Sorority
Sorority Recruitment Counselor
References
Adam Tarr and Katy Schaffer, ACT and Senior CMA supervisor respectively, 2300 S 1st St., Champaign, IL, 61820, 217-649-0124 and 217-418-3324 respectively
Rachel Pioch, Clinical Manager, Barrington Orthopedic Specialists, 929 W Higgins Rd., Schaumburg, IL, 61095, 847-285-4200
Maritza Ruiz, General Manager, Honeyberry Café, 2708 N Sutton Rd., Hoffman Estates, IL, 60192, 630-313-9114
Andy Ahmeti, Manager and Owner, Eggceptional Café, 1085 Army Trail Rd., Bartlett, IL, 60103, 630-213-0700
Sarah Connelly, Volunteer Coordinator, Champaign County Humane Society Animal Shelter, 4003 Kearns Drive, Champaign, IL, 61822, 217-344-7297
Timeline
Certified Medical Assistant
Carle Orthopedics and Sports Medicine
05.2024 - Current
Certified Medical Assistant
Barrington Orthopedic Specialists
05.2023 - 08.2023
Waitress
HoneyBerry Café
05.2022 - 08.2022
Shift Leader and Waitress
Eggceptional Café
05.2018 - 08.2021
Bachelor of Science in Molecular and Cell Biology -
Medical Assistant and Drug Screener at Advanced Orthopedics and Sports Medicine CenterMedical Assistant and Drug Screener at Advanced Orthopedics and Sports Medicine Center
Physical Therapy Front Desk Supervisor at Advanced Orthopedics & Sports MedicinePhysical Therapy Front Desk Supervisor at Advanced Orthopedics & Sports Medicine