SAMANTHA SANCHEZ
Franklin Park
Summary
Accomplished professional with strong communication and customer service skills. Proven reliability and dedication in both independent and team environments. Consistently delivers high-quality results and fosters positive client relationships.
Overview
4
4
years of professional experience
Work History
Registration Representative
Cimpar
Melrose Park
05.2023 - Current
- Collaborated with nurses and other personnel to process patient paperwork and direct to appropriate departments.
- Met needs of physicians and other treating team members with timely retrievals of patient medical records.
- Supported healthcare applications by monitoring security, performance and reliability.
- Provided excellent customer service by answering inquiries and resolving any issues that arose.
- Scheduled appointments based on individual patient requirements and facility availability.
- Reviewed patient information and verified accuracy of demographic data in order to register patients.
- Maintained HIPAA compliance and integrity of hospital policies and procedures.
- Asked various questions from clients to obtain the information necessary for paperwork.
- Assisted with scheduling appointments, verifying insurance coverage.
ORD FULL TIME PASSANGER ASSISTANCE AGENT
PROSPECT
CHICAGO
08.2021 - 05.2023
- Developed personalized plans to meet clients' specific needs and goals.
- Attended team meetings regularly to discuss updates on services and policy changes.
- Participated in ongoing training programs related to job duties or responsibilities.
- Facilitated communication between parties to ensure mutual understanding and safe travel.
- Assisted clients with disabilities arrive at their desired destination in a safe and timely manner.
Education
High School Diploma -
Steinmetz High School
Chicago, IL06-2022
Some College (No Degree) -
Triton College
River Grove, ILSkills
- Patient registration and scheduling
- HIPAA compliance
- Insurance verification
- Customer service and communication
- Bilingual in Spanish
Languages
Spanish
Professional
Timeline
Registration Representative
Cimpar
05.2023 - Current
ORD FULL TIME PASSANGER ASSISTANCE AGENT
PROSPECT
08.2021 - 05.2023
High School Diploma -
Steinmetz High School
Some College (No Degree) -
Triton College
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