Samantha Mays
Elk Grove Village
Summary
Dedicated professional seeking a position with room for growth. Excellent at customer service and relationship building. Proven ability to effectively communicate and solve problems. Exceptional at multitasking and meeting deadlines. Looking for a position where I can both learn new skills and put my previous experience to use.
Overview
3
3
years of professional experience
Work History
Host
Pilot Pete's
Schaumburg, IL
08.2025 - Current
- Welcomed and seated guests, ensuring prompt service and positive dining experiences.
- Managed reservation system, coordinating seating arrangements to optimize table turnover.
- Assisted in maintaining cleanliness and organization of front-of-house areas during peak hours.
- Communicated effectively with kitchen staff to relay guest orders and special requests.
- Handled customer inquiries and complaints with professionalism, resolving issues promptly.
Sales Associate/Personal Stylist
Nordstrom
Schaumburg, IL
09.2023 - 05.2025
- Assisted customers with product selections and provided exceptional service to enhance shopping experience.
- Maintained knowledge of current promotions, sales, and product features to drive customer engagement.
- Processed transactions accurately and efficiently using point-of-sale systems.
- Collaborated with team members to ensure store presentation met Nordstrom's visual standards.
- Participated in inventory management, including stock replenishment and organization of merchandise displays.
- Trained new associates on company policies and effective sales techniques to foster team success.
- Built relationships with customers to encourage repeat business.
Education
High School Diploma -
James B. Conant High School
Hoffman Estates, ILSkills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
- POS software
- Exceptional communication
- Excellent people skills
- Relationship building
- Sales expertise
Timeline
Host
Pilot Pete's
08.2025 - Current
Sales Associate/Personal Stylist
Nordstrom
09.2023 - 05.2025
High School Diploma -
James B. Conant High School