Summary
Overview
Work History
Education
Skills
Certification
Certificates
Timeline
Generic

Samantha Jones

Rushville

Summary

Experienced with patient service coordination and support in case management. Utilizes organizational skills to ensure efficient workflow and accurate documentation. Track record of effective communication and collaboration with team members and clients across various medical and behavioral health fields.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Care Management Assistant

Humana Government Business
06.2021 - Current
  • Works on interdisciplinary Behavioral Health team
  • Facilitates referrals and authorization procedures for military families whose beneficiaries have been diagnosed with Autism.
  • Coordinate with families and providers to support continuity of care
  • Supports the Autism Services Navigator (ASN) by verifying eligibility for the ACD, monitors and supports the family to assist with any barriers to accessing services
  • Acted as a resource for staff, answering questions and offering support with challenging cases or tasks.
  • Delegated tasks effectively, ensuring workload was distributed fairly and efficiently.

Individual Assistant

West Central IL Special Education
09.2019 - 05.2021
  • Provided individualized support to children with learning and behavioral disabilities, including those diagnosed with Autism.
  • Collaborated with educators to adapt teaching materials for diverse learning needs.

Certified Nursing Assistant

Cass County Health Department
10.2018 - 09.2019
  • Assisted nurses with initial screening of patients
  • Collaborated with interdisciplinary teams to develop and implement individualized care plans for patients.
  • Successfully managed patients in stressful environments.

Education

Masters - Social Work

Aurora University
Aurora, IL
12.2024

Bachelors - Social Work

Methodist College
Peoria, IL
05.2020

Skills

  • Competent with computers – experience with Microsoft Office – Word and Excel, Outlook, Teams Efficient in TRICARE programs such as MSR and Helios Typing speed of 60 wpm
  • Able to handle large call volumes and multitask
  • Demonstrates a strong commitment to ongoing learning and actively seeks innovative approaches to problem-solving
  • Assisted in training new associates
  • Teamwork and collaboration
  • Positive energy

Certification

Licensed Social Worker (LSW) - Illinois, Expires 11/2025

Certificates

Certified Case Manager (CCM)

Commission for Case Manger Certification (CCMC)

Issued: May 2025 - Expires: May 2030

Timeline

Care Management Assistant

Humana Government Business
06.2021 - Current

Individual Assistant

West Central IL Special Education
09.2019 - 05.2021

Certified Nursing Assistant

Cass County Health Department
10.2018 - 09.2019

Bachelors - Social Work

Methodist College

Masters - Social Work

Aurora University

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Samantha Jones