Samantha Hill
Richton Park
Summary
HIPAA and Bloodborne Pathogen Certified professional, experienced Driver and Customer Care Representative with a clean driving record, Proven ability to enhance client satisfaction through efficient service and meticulous documentation. Licensed Illinois Notary with strong organizational skills, ensuring secure handling of sensitive information and timely deliveries.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Uber/Lyft Driver
Self Employed Services
05.2024 - Current
- Followed all relevant traffic laws and safety regulations.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customers on time and in excellent condition.
- Cleaned and maintained the vehicle.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
Mobile Notary
Self Employed Services
03.2023 - Current
- Developed comprehensive record-keeping systems that ensured easy retrieval of past notarizations when needed.
- Improved organizational efficiency by creating detailed checklists for each type of signing ceremony conducted.
- Expanded clientele by effectively marketing mobile notary services to local businesses and community members.
- Implemented secure storage solutions to protect sensitive client information from unauthorized access or loss due to natural disasters or system failures.
- Increased client satisfaction by providing efficient and accurate notary services for various documents.
Customer Care Representative
Harris and Harris
10.2014 - Current
- Resolved customer inquiries efficiently, enhancing overall satisfaction and loyalty.
- Coordinated with technical support teams to address complex customer issues effectively.
- Maintained comprehensive product knowledge to assist customers with accurate information.
- Documented customer interactions meticulously to maintain accurate records for future reference.
- Resolved customer inquiries effectively, ensuring high levels of satisfaction and loyalty.
- Facilitated order processing by accurately entering customer information into the system.
- Documented customer interactions and feedback for future service improvements.
Education
High School Diploma -
Carver Military Academy
Chicago, IL06-2001
Skills
- HIPPA & Blood Borne Pathogen Certified
- Valid Driver's license
- Clean driving record and Background
- E&O Insured
- Licensed Illinois Notary
- Reliable
Certification
- HIPAA, [American Health training] - 2024-2025
- Bloodborne Pathogen, OSHA 2024-2025
- Chauffer License, City of Chicago TNP 2023-2025
- Licensed - Illinois Notary 2024-2028
Languages
English
Full Professional
Timeline
Uber/Lyft Driver
Self Employed Services
05.2024 - Current
Mobile Notary
Self Employed Services
03.2023 - Current
Customer Care Representative
Harris and Harris
10.2014 - Current
High School Diploma -
Carver Military Academy