Samantha Hart
Huntley
Summary
Organized and motivated professional with a B.A. in Enterprise Leadership and experience in marketing, social media management, and customer service. Skilled in communication, relationship building, and creating engaging marketing content that strengthens brand visibility and customer engagement. Passionate about helping businesses grow through creative marketing and strong customer experiences.
Overview
5
5
years of professional experience
Work History
Marketing Manager
Horseshoe Lounge
Crystal Lake, IL
04.2026 - Current
- Manage and monitor social media performance across Facebook and Instagram to increase engagement and brand awareness.
- Create and schedule promotional content, event advertisements, and customer-focused posts for social media platforms.
- Oversee and improve the business’s Google Business Profile, including performance tracking and local search visibility.
- Respond to customer Google reviews professionally and promptly to maintain a positive online reputation.
- Analyze social media and Google performance metrics to identify trends and optimize marketing strategies.
- Develop marketing campaigns and promotional initiatives to attract new customers and increase customer retention.
- Ensure brand consistency across all digital marketing channels and customer communications.
Restaurant Waitress
Nikos Tavern
Pingree Grove, IL
09.2023 - Current
- Deliver exceptional customer service while collaborating with team members to ensure smooth daily restaurant operations in a fast-paced environment.
- Analyzed customer preferences and provided personalized menu suggestions to elevate overall dining experience.
- Provided exceptional service to enhance customer dining experiences in a family restaurant setting.
- Established strong relationships with customers to enhance loyalty and satisfaction.
- Executed regular cleaning and organization tasks to ensure a tidy and efficient environment.
Tanning Consultant
L.A. Tan
Huntley and Crystal Lake, IL
07.2024 - 12.2024
- Educated clients on equipment usage, benefits, and proper aftercare to enhance tanning experience.
- Managed operation of tanning beds, spray tan booths, and red-light therapy equipment to ensure safety and professionalism.
- Executed sales and upselling of tanning products and memberships to drive revenue growth.
- Developed and sustained meaningful client relationships by providing personalized product insights and ensuring continuous engagement.
Restaurant Waitress
Nikos Red Mill Tavern
Woodstock, IL
02.2021 - 12.2023
- Delivered exceptional customer service while collaborating with team members to ensure smooth daily restaurant operations in a fast-paced environment.
- Utilized in-depth understanding of products to enhance menu offerings, fostering increased guest satisfaction.
- Engaged with customers to enhance overall enjoyment and satisfaction during weekend live music performances.
- Developed and maintained customer relationships to support business growth and retention.
Education
Bachelor of Art - Enterprise Leadership
University of Iowa
Iowa City, Iowa12.2025
Skills
- Customer Service
- Collaboration
- POS Systems
- Communication
- Memory retention
- Digital marketing
- Marketing campaigns
Timeline
Marketing Manager
Horseshoe Lounge
04.2026 - Current
Tanning Consultant
L.A. Tan
07.2024 - 12.2024
Restaurant Waitress
Nikos Tavern
09.2023 - Current
Restaurant Waitress
Nikos Red Mill Tavern
02.2021 - 12.2023
Bachelor of Art - Enterprise Leadership
University of Iowa