Samantha Crump
Chicago
Summary
Dynamic salon owner, skilled in upselling services and staff management. Proven track record of enhancing client satisfaction and increasing revenue through effective salon marketing and financial planning. Committed to training employees and fostering a positive work environment to drive business success.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Hairstylist
Great Clips
04.2025 - Current
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Increased salon revenue by upselling products and additional treatments during appointments.
Salon Owner/Operator
Me'sio Strands LLC
06.2021 - 10.2024
- Managed salon operations efficiently, ensuring smooth day-to-day functioning and top-quality customer experiences.
- Consistently maintained a clean, organized, and welcoming environment for clients and staff members alike.
- Ensured compliance with state regulations regarding licensing, sanitation procedures, and workplace safety guidelines.
- Increased customer retention through exceptional service and consistent follow-up communication.
- Maintained accurate financial records by tracking expenses, managing budgets, and analyzing sales data for informed decision-making purposes.
Education
Business Administration And Management
Milwaukee Area Technical College
Milwaukee12-2025
No Degree - Cosmetology
Empire School of Beauty
04-2021
Skills
- Upselling services
- Employee training
- Staff management
- Salon marketing
Certification
- Licensed Cosmetologist - June 2021-Present
Timeline
Hairstylist
Great Clips
04.2025 - Current
Salon Owner/Operator
Me'sio Strands LLC
06.2021 - 10.2024
Business Administration And Management
Milwaukee Area Technical College
No Degree - Cosmetology
Empire School of Beauty
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