Summary
Overview
Work History
Education
Skills
Timeline
Sales Office Manager

Samantha Apostol

Best Cycle II
Zion
21
years of professional experience

Reliable assistant with small business. Strong record in customer service, order processing, and inventory management. Experienced in supervising daily workflows, training staff, and maintaining accurate sales data. Focused on improving sales.

Work History

Sales Office Manager

10 Years 2 Months
Best Cycle II | 09.2016 - Current
  • Directed sales office operations, ensuring accurate order processing and customer service support.
  • Implemented inventory controls and standardized ordering procedures.
  • Maintained inventory by checking stock to determine inventory levels, ordering products, expediting orders, and verifying receipts.
  • Increased overall revenue by identifying new business opportunities and cultivating strong relationships with clients.
  • Trained staff on sales systems, documentation standards, and customer communication expectations.
  • Supervised administrative workflows, balancing scheduling, invoicing, and inventory coordination.
  • Coordinated with service and sales teams to resolve customer issues and complete special orders.
  • Monitored accounts, payments, and records to maintain reliable office and sales data.
  • Brought in new ideas as in clothing sales to parts only business. Expanded revenue.

Bar Manager

10 Years 6 Months
Longhorn Steakhouse | 01.2006 - 07.2016
  • Oversaw bar operations, ensuring consistent service, cleanliness, and adherence to hospitality standards.
  • Trained bartenders on beverage recipes, service procedures, and responsible alcohol practices.
  • Managed inventory counts, ordering, and product rotation to reduce shortages and waste.
  • Monitored cash handling, reconciled sales, and corrected register discrepancies.
  • Enforced alcohol compliance procedures and guest safety standards throughout service.
  • Coordinated opening and closing duties, maintaining readiness for each shift.
  • Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
  • Upsold daily specials and beverage promotions to exceed daily sales goals.
  • Implemented drink prep procedures, significantly reducing wasted stock.

Education

High School Diploma

Good Counsil | Chicago, IL

Skills

Sales reporting
Customer service
Time management
Attention to detail
Multitasking
Team collaboration
Reliability
Goal-oriented

Timeline

Sales Office Manager

Best Cycle II
09.2016 - CurrentRead More

Bar Manager

Longhorn Steakhouse
01.2006 - 07.2016Read More

Good Counsil

High School Diploma
Read More
Samantha Apostol