Samantha Allen
Chicago
Summary
Dedicated Security Officer with experience at Securitas Security Services USA, skilled in conflict de-escalation and incident reporting. Proven ability to enhance safety through vigilant CCTV monitoring and effective operations management. Recognized for quick response in emergencies, ensuring guest security and satisfaction while maintaining a professional environment.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Security Officer
Securitas Security Services USA
05.2018 - 08.2025
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Security Officer
Allied Universal Security Services
03.2021 - 01.2022
- Managed daily operations of concierge desk and monitored staff performance to proactively address inefficiencies.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Managed check-in and check-out procedures for guests.
Education
High School Diploma -
Community Youth Development Institute
Chicago, IL06-2012
Skills
- Conflict de-escalation
- Incident reporting
- Shift work experience
- Conflict resolution techniques
- First aid and CPR certified
- Security guard license
- Operations management
- CCTV monitoring
- Fire safety training
Certification
- Licensed [ Security Officer] - [May 2018-May 2027]
Timeline
Security Officer
Allied Universal Security Services
03.2021 - 01.2022
Security Officer
Securitas Security Services USA
05.2018 - 08.2025
High School Diploma -
Community Youth Development Institute
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