6+ years of excellent working experience in software testing process which Test Planning, Test Cases Design, Test Environment Setup, Test Data Setup, Defect Management, Requirement Traceability Matrix (RTM) and Test Metrics. Working experience in the Software Development Life Cycle (SDLC), Software Test Life Cycle (STLC), an Agile and Waterfall methodologies. Excellent experience in Smoke Testing, GUI Software Testing, Black box Testing, Functional Testing, UAT Testing, Backend Testing, Regression Testing, End to End Testing and System Testing. Well-Versed in HP Quality Center to plan tests, manage test assets, create, and run manual and external scripts to check GUI. Working experience in back ends testing and writing SQL queries, extracting data from database, using SQL Server and MySQL. Excellent knowledge of Jira and Project Management to writing and maintaining test plans, test scenarios and test scripts for regression testing documentation in TestRail. Experience in source version control tools like GitHub and adept in MS Visio, MS Office, Testiest preparation, Backtracking and Reporting. Excellent team player with the ability to lead, manage and work independently in a time sensitive environment.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Quality Assurance Analyst
U.S. Bank
U.S Bank, U.S Bank Plaza, Minneapolis, MN
01.2022 - Current
Supports new credit card Partner and Product launches
Real time Processing and data normalization (Batch files, API) Rewards Validation – To verify each of the Products earn rewards in accordance with the information presented on the Reference code and configuration intake documentation
Included all transactions earned rewards, special bonuses, spend and get earn, overlimit, delinquent accounts and the expiration dates on rewards
Mainframe testing to verify the info presented in database accurately reflects the information presented on the reference Code and Configuration documentation
(Customer personal Info, Business profile, Account and product codes, source codes, location codes etc
Supports to other work streams needs such as Servicing, Open banking, online application
Collaborated with development teams to ensure timely resolutions of issues
Conducted thorough testing of payment processing, account management and security features
Implemented automated testing scripts, increasing testing efficiency by 20% mob app testing Defect Tracking and reporting while doing regression and end to end testing
Conducted thorough Retention testing to ensure data integrity and accuracy, verifying successful storage and retrieval of customer information, transaction history, and preferences across various platforms and systems, Payment Api Using postman
Develop and maintain comprehensive Excel documentation
Supported Open Banking API Testing includes Functional Testing of Authentication mechanism, Endpoint Testing, Data Consistency, Error Handling, Load Testing, Response Time, Scalability, Compliance requirement, API version Testing, Monitoring and Logging and security vulnerability Scanning
Performs end to end software testing from the stage of scope definition to create Test environment for difference business case scenarios, Data flow evaluation from data entry, process, and storage with the system perspective
Defining and performing User Experience testing and user interfaces
Test complete end-to-end workflows or business processes, simulating real user interactions from the beginning to the end
SQL Database Testing uses SQL to extract, transform, and load data from various sources into a data warehouse for analysis
Ensure data quality and integrity by validating data for accuracy, consistency, and completeness
Verify that the application's business logic and rules are correctly implemented and enforced throughout the process
Maintain documentation of SQL queries, data models, and data dictionaries for the benefit of other team members
IBM Mainframe: A thorough Database testing for Customer records, performance, Data migration, security, backup, recovery, archiving, and data purging
Data visualization using Tableau, Power BI to create informative reports
Validate that the application behaves consistently across different web browsers, operating systems, and devices
Manage credit card Configuration intake process
Manages projects, tasks and issue efficiency using Jira/Agile framework Collaboration and communication to developers, testers, and other team members to work closely to understand requirements and provide feedback, ensuring that tests align with the expected outcomes
Acquisition, Tracking codes, Branding maintenance, Digital Wallet, Monthly statement Programing
Proficient in SharePoint online administration and customization
Manage version control using Github, ensuring efficient collaboration and effective code management of the document
Manages projects, tasks and issues efficiently using Jira.
Quality Assurance Analyst
American Academy of Orthopedic Surgeons
05.2021 - 12.2021
Developed and reviewed 200+ test cases of test plans for usability, functionality, and regression testing for three surgery environments, including performance test plans and security test plans
Identify, research, and report multiple software issues using Azure DevOps framework
Create and managed more than 500 file sets using Azure Storage Explorer and MS SharePoint Independently handled testing assigned registries of AAOS project
(AJRR, SER, FTR, ASR) Analyze, report, and communicate issues/discrepancies and recommend solutions during 6 major deployments
Create clear, concise, and detailed-oriented Live UAT test plans and script to support the resale of strategic initiatives
Maintain documentation of UAT test scenarios
Generated and tested files set for required registries both live and test file drops
Sets and runs effective recurring status meetings with the product, portfolio, and delivery managers
Assist in defining a systematic approach to solving issues, knowledge of cross team functionality and team representation to other departments
Manipulating Data in SQL Server
Writing Queries in SQL to test and validate Front and Back End Data
Work directly with development team to explore new product and services idea engineering solutions as new services and data fields
Develop and deploy documentation infrastructure standard
Assist with process improvement and compliance to deliver high quality software products and services successfully and consistently within project delivery timelines
Conduct peer review for other teammates for test plan writing and execution.
QA Manual Tester
MetLife
05.2020 - 04.2021
Followed an Agile Methodology for application Implementation and Testing
Configured test environment for specific test cases, created test data and executed automatic and manual tests, documenting results and update defect tracking systems in Clear Quest
Performed and executed manual test cases in different testing phases like GUI testing, Web testing, User Acceptance Testing (UAT), System Testing, Integration Testing, Black Box Testing, Manual Testing and Performance Testing
Responsible for creating PowerPoint Presentations and reports for reviews with senior management
Involved in Maven configuration for running servers and scripts after the build
Created all Test Plans, Test Cases and Manual Scripts to create greater coverage for all initiatives assigned
Reviewed the Business Requirements document with the business and development team to understand the architecture and functionality of the application
Report Defects in Defect tracking tool of Quality Center by assigning Defects to developments that are encountered during testing phase base on application teams.
Quality Assurance Analyst
Equifax
07.2019 - 04.2020
Provide feedback to the developers regarding code efficiency and responsibility for optimal user
Performance metrics identification to evaluate and provide information on data quality and integrity
Sets and runs effective recurring status meetings with the product, portfolio, and delivery managers
Evaluate assignments/requests, properly prioritize tasks and/or projects and solve problems under pressure of deadlines and resource constraints
Responsible for Test Case Creation, Execution, Tracking
Logging and Reporting
In charge of reporting Defects to the Cross Functional Team
Pointing User Stories in Workshop, Sprint Planning and Release Planning
Involved in establishing Scrum teams Iteration Velocity
Manipulating Data in SQL Server
Writing Queries in SQL to test and validate Front and Back End Data
Created and executed performance tests using JMeter
Created automated build and release for JMeters and selenium tests using Azure DevOps Identify and document bugs with concise and detailed reproduction steps
Verify fixes submitted by engineers, designers, and artists
Effectively communicate concerns about significant bugs, process issues or scheduling risks
Build and maintain robust test plans from design documents and/or implementation
Follow test plans for regression testing and to approve releases
In charge of Demoing newly built features to the Stakeholders, Business Team and the rest of the IT Scrum teams
Designated QA Tester to jump to other teams if assistance is needed
Participating in BA to QA alignment meetings
Involved in Dev to QA pairing tasks
Responsible for setting up Test and Mock Data in lower test environments
Structuring and Maintaining Smoke and Regression Test folders
Executing Smoke and Regression tests after and before new Builds are pushed into QA, UAT and Production
Parallel testing in QA and UAT Environments
Assist the Business Analyst to lead Sprint Planning meetings
Responsible for Test Documentation
Expert in updating Test Steps, Test Sets and Test Results accordingly
Empower the team to make system and process improvements captured in sprint retrospective meetings
Remove obstacles for developers and testers.
QA Manual Tester
CitiGroup
08.2018 - 06.2019
Worked in Agile, Scrum and sprint environment to change the requirements and features set
Performed rigorous manual testing such Functional Testing, Smoke testing, Integration testing, UAT Testing, Backend Testing, Regression Testing, End to End Testing and System Testing
Reviewed extensive SQL Queries with complex multi-table joins and nested queries
Prepared and Executed SIT Test Cases/Scripts in HP Quality Center, Creating Functional/Regression Test Cases in HP Quality Center
Created Test Plan and Test Cases, Test Case Review, Manual execution of the Test Cases, Test Execution and Test Report
Involved in using Postman and REST-assured for RESTful Web services/REST API testing
Wrote and maintained test plans, test scenarios and test scripts for regression testing documentation in TestRail
Configured test environment for specific test cases, created test data and executed automated and manual tests, documented results, and updated defect tracking systems in Clear Quest
Used Jira bug tracking tool to analyze and capture bugs, track, and manage dashboard any type of updates for project release.
QA Manual Tester
Universal Health Services
03.2016 - 05.2018
Worked on Waterfall methodology, attended daily stand up, showcase, and sprint retrospective meeting
Monitored the defect tracking process using Clear Quest, trouble shooting and generating customized graphs and reports for the client
Involved in installation of the Quality Center and used Quality Center for requirements management, planning, scheduling, running tests, defect tracking, managing the defects and executing the test cases
Connected to database to Query the database using SQL for data verification and validation
Involved in Regression and smoke testing for the new build functionality testing
Automated test scenarios for GUI, Functionality and performed data driven testing on the application inserting different data in MS Excel
Performed Business functionality testing, which involved testing of all core functions of the application
Performed System Testing, Security Testing, GUI Testing, Integration Testing, Functional and Regression Testing and Security Testing
Created and maintained SQL Scripts to perform back-end testing on the oracle database