Sam Zuercher
Peoria
Summary
Proven Account Manager with expertise in service coordination and territory management. Excels at driving customer retention and revenue growth through strong relationships and tailored solutions.
Overview
21
21
years of professional experience
Work History
Account Manager
Associated Solutions
Hanover Park
01.2023 - Current
- Account Manager with experience in material handling solutions. Focused on building strong customer relationships, growing accounts, and supporting clients with reliable equipment and service. Skilled at identifying customer needs, coordinating service support, and driving retention and revenue.
- Managed a large, diverse territory in Illinois.
- Covered both rural and industrial markets, oversaw multi-site customer relations.
- Acting as a single point of contact for service, sales, and support.
Solar Energy Consultant
ADT Solar
Peoria
04.2022 - 12.2022
- Conducted solar consultations with new prospects, sold solar energy programs, and processed, enrolled, and serviced new customers through finished projects.
- I traveled in the assigned service territory to meet client needs.
- Analyzed clients' energy usage by collecting electricity information, and made recommendations to optimize energy usage.
Operations Manager
Adams Outdoor Advertising
Peoria
06.2005 - 08.2021
- Directed day-to-day operations by spearheading the implementation of short-term and long-term goals.
- Implemented policies, standard operating procedures, and managed quality, customer service, and logistics.
- Managed scheduling, training, and inventory control.
- Built strong operational teams to meet process and product demand.
- Identified areas of deficiency and performed root-cause analysis to solve problems.
- Supported accident investigations and prepared related paperwork.
- Motivated and evaluated personnel for performance improvements and goal achievement.
Education
Associate of Applied Science - Fire Science
Illinois Central College
East Peoria, IL05-2004
Associate of Arts - Fine Arts
Illinois Central College
East Peoria, IL05-2002
Skills
- Account management
- Customer relationship management
- Product knowledge
- Territory management
- Service coordination
- Sales strategy
- Problem solving
- Sales solutions
Accomplishments
Eagle Scout, Boy Scouts of America.
Timeline
Account Manager
Associated Solutions
01.2023 - Current
Solar Energy Consultant
ADT Solar
04.2022 - 12.2022
Operations Manager
Adams Outdoor Advertising
06.2005 - 08.2021
Associate of Applied Science - Fire Science
Illinois Central College
Associate of Arts - Fine Arts
Illinois Central College