Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals.
Overview
15
15
years of professional experience
Work History
QA Engineer
Miracapo Pizza
07.2022 - Current
Advanced departmental knowledge-sharing by training new QA Engineers on company-specific testing methodologies and tools.
Optimized test coverage by maintaining a well-organized, up-to-date library of test cases corresponding to application requirements changes over time.
Reduced product defect rates by creating robust test cases and meticulously executing them.
Increased customer satisfaction by diligently identifying and reporting bugs for prompt resolution.
Provided detailed QA reports to stakeholders, facilitating informed decision-making.
Facilitated knowledge sharing sessions on latest QA tools and techniques, keeping team up-to-date.
QC Inspector
Miracapo Pizza
06.2016 - 07.2022
Conducted final inspections on completed products prior to shipment, ensuring customer satisfaction with delivered goods.
Inspected products, components, and materials for defects and compliance with tolerance standards.
Improved product quality by conducting thorough inspections and identifying nonconformances.
Documented findings and generated reports with data and recommendations.
Proposed and implemented improvements to reduce errors and rejected items.
Trained new QC inspectors on company protocols and industry best practices, fostering a culture of excellence within the team.
Assisted in the development of standardized operating procedures for quality control processes, ensuring consistency across all inspectors.
Area Lead
Miracapo Pizza
09.2014 - 05.2016
Developed strong relationships with clients, ensuring high levels of satisfaction and repeat business.
Resolved conflicts within the team, ensuring smooth operations and maintaining morale.
Monitored team performance, providing feedback and coaching for continuous improvement.
Conducted regular performance evaluations to identify strengths and areas for improvement among team members.
Enhanced team productivity by implementing efficient processes and streamlining workflow.
Mentored junior staff members, enhancing their professional development and fostering talent within the organization.
Improved customer service standards by setting clear expectations for staff members and providing ongoing support as needed.
Machine Operator
Miracapo Pizza
02.2010 - 08.2014
Followed detailed instructions to operate machines with accuracy and produce quality products.
Set up and adjusted equipment and properly configured machines for daily operation.
Complied with company and OSHA safety rules and regulations.
Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
Operated various types of machinery, contributing to the successful completion of diverse projects.
Set up and ran machinery to produce exceptional products for industrial needs.
Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
Collaborated with team members to optimize production processes and improve overall performance.
Maintained open communication lines with supervisors regarding project status updates, potential delays, or any concerns affecting production timelines.