Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals consistently
Overview
12
12
years of professional experience
Work History
Senior Sales Consultant
SUN RUN SOLAR
04.2022 - Current
Consistently recognized as the top-performing Sales Consultant, exceeding monthly sales targets and earning acknowledgment in company-wide All-Hands meetings for outstanding performance
Achieved top Sales Representative status within the team consistently month after month, recognized with exceptional performance and dedication to exceeding sales goals
Developed and maintained a strong client base through effective relationship building and regular follow-up communication
Provided expert product knowledge to customers, addressing inquiries and recommending appropriate solutions based on their needs
Created persuasive sales presentations and proposals that effectively communicated value propositions and closed deals
Negotiated pricing terms and contracts with clients, ensuring profitability while maintaining customer satisfaction
Utilized CRM software to track leads, manage customer interactions, and forecast future sales projections accurately
Mentored junior sales team members, providing guidance on effective selling techniques and product knowledge development
Analyzed competitor offerings to identify unique selling points for products/services
Implemented a referral program that resulted in20-30% increase in customer referrals
Operational Officer
McKenzie Care Registry, LLC
05.2020 - 09.2022
Expanded the company's vendor network by establishing relationships with administrative officials, securing contracts, and negotiating favorable price points to maximize profitability
Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel
Orchestrated and deployed online employee timekeeping program to improve measurements of overtime and employee work hours
Performed calculations in overtime, vacation and sick hours to provide accurate data to payroll processing database
Submitted reports on payroll activities
Organized new employee orientation schedules for new hires
Processed employee termination paperwork at direction of supervisory staff
Answered and redirected incoming phone calls for office
Followed up with notable applicants sourced via industry-specific pipelines, events and job fairs
Resolved vendor conflicts and managed invoice submissions to ensure timely payments and tracked payments
Sales Representative
EuroView
05.2019 - 03.2020
Identify and prospect potential clients through networking, referrals, and cold calling
Conduct on-site consultations to measure spaces and assess customer requirements
Provide detailed product presentations, including custom design options, materials, and finishes
Create and present quotes, ensuring pricing aligns with project scope and client budgets
Build and nurture long-term relationships with homeowners, contractors, and interior designers
Conducted product demonstrations and presentations to potential clients, leading to an average closing rate of82%
Consistently exceeded sales targets, resulting in recognition as top-performing sales representative for five consecutive months
Provided exceptional customer service throughout the entire sales process, ensuring high levels of customer satisfaction
Store Manager
Elegant Furniture & Linen
11.2012 - 05.2017
Followed up with clients after installation and delivery to gauge customer satisfaction
Updated customers on scheduled deliveries of furniture to homes
Cultivated relationships with vendors and distributors to negotiate best available prices
Implemented systems and procedures to increase sales
R&D to expand business operations and grow customer base
Maintained up-to-date knowledge of competitor products and pricing in market served
Education
Bachelor's degree - Philosophy
DePaul University
Chicago, IL
06.2023
Skills
B2B sales
B2C sales
Cold Calling
Sales Management
CRM Software
Research & Development
Salesforce
Presentation Skills
Adaptability
Microsoft Powerpoint
Bilingual
Microsoft Outlook
Sales consultation
Negotiation expertise
Interpersonal and written communication
Accomplishments
Streamlined staffing and scheduling processes by introducing ShiftWise software which automated our traditional staffing operations.
Supervised team of 8-12 staff members.
Received a "Distinguished Officer Award" for being the president of Business, Finance, and entrepreneurs student club.
Received the "Best New Officer Award" for 2017 for founding the Political Activist Club.
Languages
Arabic
Native or Bilingual
Timeline
Senior Sales Consultant
SUN RUN SOLAR
04.2022 - Current
Operational Officer
McKenzie Care Registry, LLC
05.2020 - 09.2022
Sales Representative
EuroView
05.2019 - 03.2020
Store Manager
Elegant Furniture & Linen
11.2012 - 05.2017
Bachelor's degree - Philosophy
DePaul University
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