Saleem Ayoola
Chicago
Summary
Dynamic and dedicated professional with a strong background in customer service at Kilwins Chocolates & Ice Cream. Proven ability to enhance customer engagement and maintain high standards of food safety. Skilled in team collaboration and problem-solving, consistently delivering exceptional experiences while ensuring operational efficiency.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Crew Team Member
Kilwins Chocolates & Ice Cream
Chicago
05.2025 - 01.2026
- Delivered exceptional customer service, guiding guests in product selections to enhance satisfaction.
- Fostered positive customer interactions through friendly conversation, contributing to a welcoming atmosphere.
- Operated cash register and processed transactions accurately, ensuring smooth payment experiences for customers.
- Collaborated with team members to ensure smooth daily operations during peak hours.
- Maintained cleanliness and organization of workstations and dining areas.
- Prepared and served chocolates and ice cream according to established recipes.
- Assisted in restocking inventory and managing product displays for maximum appeal.
- Followed food safety guidelines to ensure quality and freshness of all products.
front end/ courtesy clerk
Jewel Osco
09.2024 - 01.2025
- Assisted customers with inquiries and provided exceptional service during shopping experiences.
- Processed customer transactions using cash register, credit cards, gift cards, and checks.
- Restocked store goods, bagged items, organized carts, assisted customers with shopping, provided customer service, and maintained cleanliness.
- Stocked shelves with products, ensuring proper visibility and accessibility for shoppers.
Intern
Stephon Wilson Law firm
10.2023 - 04.2024
- Assisted attorneys in preparing legal documents and case files, contributing to timely case management.
- Conducted research on legal precedents and relevant case law.
- Organized and maintained client files to enhance accessibility and streamline case review processes.
- Organized case files and shredded confidential documents to ensure compliance with legal standards while supporting case preparation.
Team member
Green Corps
Chicago
06.2023 - 08.2023
- Contributed to community cleaning efforts, cultivated plants, and explored gardens and landmarks in Chicago by bike.
- Assisted in daily operations by maintaining cleanliness and organization of work areas.
- Collaborated with team members to fulfill customer orders efficiently and accurately.
- Operated equipment safely while adhering to safety protocols and guidelines.
Education
Bachelor of Science - Mechanical Engineering
Northern Illinois University
Dekalb, IL06-2029
High School Diploma -
Kenwood Academy
Chicago, IL02-2025
Skills
- Food handling
- Kitchen sanitation
- Food preparation standards
- Beverage service
- Customer service
- Customer interaction
- Team collaboration
- Physical stamina
- Attention to detail
- Problem-solving
- Hardworking
- Leadership
- Communication
- Mechanical design
Personal Information
Date of Birth: 02/05/07
Activities
- Currently on a Soccer team, practice twice a week and have games on weekends (Not all)
- Was in a Gardening club in school
- Played in advanced band for 2 years in Kenwood (Saxophone)
- Won athlete of the year (soccer 2024)
Certification
Food Handler License
Timeline
Crew Team Member
Kilwins Chocolates & Ice Cream
05.2025 - 01.2026
front end/ courtesy clerk
Jewel Osco
09.2024 - 01.2025
Intern
Stephon Wilson Law firm
10.2023 - 04.2024
Team member
Green Corps
06.2023 - 08.2023
Bachelor of Science - Mechanical Engineering
Northern Illinois University
High School Diploma -
Kenwood Academy