Sajana Mullath Krishnan
Buffalo Grove
Summary
Technology executive with 20 years of experience in enterprise technology and software development. Expertise in AI transformation and aligning IT strategies with business objectives to drive growth. Proven track record in leading diverse teams to develop innovative engineering solutions, enhancing product quality, and achieving significant cost savings.
Overview
20
20
years of professional experience
3
3
Certifications
Work History
Global Head, Engineering
JLL, Jones Lang LaSalle
Chicago
12.2024 - Current
- Successfully aligned engineering roadmaps with business outcomes through transformation planning.
- Achieved a 94% reduction in production issues within first three quarters of FY25.
- Operationalized Gen AI, Agentic AI use cases across investment committee, asset management and client experience for strategic differentiation.
- Fostered a culture of experimentation and ethical AI adoption among global teams.
- Converted complex data ecosystems into actionable insights via AI-powered signal detection.
- Integrated foundation models into core systems, enhancing decision intelligence and minimizing latency.
- Directed Snowflake migration to JLL's enterprise data warehouse for improved efficiency.
- Formulated data strategy initiative to unify data integrity across business domains.
SENIOR DIRECTOR, TECHNOLOGY
Onbe
08.2021 - 11.2024
DIRECTOR, TECHNOLOGY
Onbe
11.2020 - 07.2021
- Strategic Leadership: Defined and led the strategic vision for the development and implementation of client-facing and internal applications, driving innovation and business growth.
- Azure Data Center Migration: Directed complex Azure data center migration projects, ensuring seamless transitions, minimal downtime, and enhanced system performance.
- Data Management: Managed ETL processes and Azure Databricks implementations, significantly improving data processing capabilities and business intelligence.
- Advanced Analytics: Leveraged machine learning and predictive analytics to provide actionable insights, enhancing decision-making and operational efficiency.
- Technical Expertise: Utilized C# and Go languages for robust and scalable application development, ensuring high-quality software solutions.
- CRM and ERP Systems: Implemented Dynamics CRM and Microsoft Great Plains, streamlining business operations and improving customer relationship management.
- Process Optimization: Optimized and automated finance and sales business processes, resulting in increased efficiency, accuracy, and cost savings.
- Agile Methodologies: Applied Enterprise Agile SAFe methodologies to enhance project delivery, team collaboration, and overall productivity.
- Post-Merger Strategy: Developed and executed post-merger technology strategies, ensuring effective roadmap implementation and seamless integration.
- Digital Transformation: Created and executed a comprehensive digital transformation roadmap, focusing on omnichannel integration, zero-touch operations, and proactive/reactive automation.
- Application Rationalization: Rationalized application portfolios to reduce redundancy, improve system performance, and align with business objectives.
- Modernization Initiatives: Led data center migration projects to Azure, modernizing .Net and Java applications and enhancing system capabilities.
- Innovation Projects: Crafted and launched a chatbot initiative, successfully piloting the strategy and enhancing customer engagement.
- Team Leadership: Built, mentored, and grew cross-functional teams, fostering a culture of innovation, collaboration, and high performance.
- Global Support: Provided global support for over 40 custom applications, including CRM implementations for sales and order management.
- Process Transformation: Transformed front, middle, and back-office processes for payments operations, significantly enhancing overall efficiency and effectiveness.
MANAGER, TECHNOLOGY
DaVinci Payments
Greater Chicago Area
07.2018 - 11.2020
- Led technology strategies, driving innovation and automation, aligning with business goals.
- Implemented modern CI/CD, enhancing software reliability and performance.
- Managed enterprise architecture, ensuring alignment with organizational objectives.
- Integrated diverse testing methodologies, ensuring robust, scalable software solutions.
- Streamlined operations through business process automation, fostering continuous improvement.
ARCHITECT CONSULTANT
Modis
Greater Chicago Area
04.2018 - 07.2018
- Optimized design and enforced frameworks, test data processes, standards, and rules, ensuring robust and scalable solutions.
- Planned and executed test coverage strategies for real mobile devices, enhancing testing accuracy and reliability.
- Designed, developed, and executed regression cases and in-sprint automation, improving software quality and delivery speed.
- Analyzed and strategized script development to accommodate cross-mobile platform and multilingual test requirements, ensuring comprehensive test coverage.
- Implemented Jenkins Continuous Integration and test execution in Sauce Labs with iOS simulators and Android emulators, streamlining the testing process.
- Pioneered cross-mobile platform testing strategies, enhancing coverage for diverse devices and multilingual requirements.
AUTOMATION ARCHITECT
Northern Trust Corporation
Greater Chicago Area
02.2017 - 01.2018
- Maintained a big-picture view, identifying opportunities to create common code and methods, enhancing development efforts.
- Designed and enforced frameworks, test data processes, standards, and rules, ensuring consistency and quality across projects.
- Scoped level of effort and activities associated with the automation of the Cash Program, optimizing resource allocation.
- Prepared periodic test progress/status reports and communicated findings to management and IT stakeholders, ensuring transparency and informed decision-making.
- Proposed and designed metrics and measures to monitor the effectiveness of test automation, implementing systems for approved metrics.
- Identified custom objects requiring script workarounds, maintaining a holistic view of the automation landscape.
- Developed a proof of concept to integrate web-based, messaging, and desktop applications' automated testing under one roof using Java, successfully demonstrating a One Tool Approach.
PROJECT LEADER
Aspire Systems
Chennai
07.2015 - 04.2016
- Set up a Continuous Integration environment using Jenkins for 7,000 web service and web application scripts, earning client appreciation.
- Consolidated automation suites for Agile releases and created web-based automation scripts using Selenium WebDriver and Java.
- Established a Test-Driven Development (TDD) model in an Agile cycle and developed automation scripts for SOAP and REST web services.
- Implemented BDD framework using Cucumber, integrating Selenium WebDriver automation scripts with Cucumber.
- Managed development, test estimation, strategy, and plans in Jira, ensuring successful sprint deliveries and compiled weekly quality metrics for client demos.
BUSINESS SYSTEMS ANALYST
Epsilon
01.2013 - 08.2014
- Played a key role in client builds, participating in all phases of the SDLC, including requirements gathering, documentation, design, and testing.
- Acted as a liaison between clients and internal technical teams to ensure effective and efficient implementation of build solutions.
- Coordinated all phases of the software development lifecycle, translating business requirements and rules into operational processes.
- Managed project documentation, created test plans, and led system and user acceptance testing activities.
- Developed an automation framework using Selenium and Java, demonstrating proof of concept for end-to-end tests across web services, user interfaces, and databases.
BUSINESS ANALYST
Walgreens
Deerfield
07.2012 - 12.2012
- Correlated requirements across systems, prepared business rules, and defined scope and high-level estimates to ensure comprehensive project planning.
- Developed detailed project plans for identified business requirements and meticulously tracked them using Quality Center.
- Identified and mapped test cases for over 40 systems impacted by loyalty changes, performing thorough user acceptance testing.
- Designed, estimated, planned, and executed test scenarios, providing in-depth analysis and evaluation of results.
- Identified, reported, and resolved complex issues with developers, ensuring seamless system and integration testing.
SENIOR ASSOCIATE - PROJECTS
Cognizant Technology Solutions
10.2010 - 12.2011
- Prepared estimates for new work, ensuring accurate resource allocation and planning.
- Identified test cases for automation modules and created load testing scripts using Performance Center.
- Developed function libraries and object repositories for reusable, modular scripts.
- Built an automation framework for an e-commerce site.
ASSISTANT SYSTEMS ENGINEER
Tata Consultancy Services
10.2005 - 09.2009
- Interacted with stakeholders to understand client business processes and gather requirements, ensuring alignment with organizational objectives.
- Linked business processes to strategic goals, performed critical path analysis, and identified opportunities for improvement.
- Developed and executed test cases, created high-level test plans, and documented issues, ensuring quality standards were met.
- Managed the end-to-end development team, developed comprehensive test strategies, and coordinated test management processes.
- Diagnosed system problems, recommended solutions, and participated in the design of new systems and enhancements.
Education
BACHELOR OF TECHNOLOGY (BTECH IT) -
MAM College of Engineering (Anna University)
05.2005
Skills
- Team leadership
- AI and ML technologies
- Strategic foresight
- IT budget management
- Technological solution integration
- Innovation oversight
- Azure Databricks and Snowflake expertise
- Full stack application development
- Programming: Python, Golang, Java, React
- MLFlow and GitHub experience
- Project tracking with Jira
- Microsoft Azure and Dynamics CRM proficiency
- Power Platform expertise
- Stakeholder management
- Digital transformation strategies
- Business process optimization
Tools And Languages
- Cursor
- Langchain
- PowerBI + Copilot
- Azure AI Studio
- Replit
- Azure Databricks (Genie Room)
- Snowflake
- Full stack development
- Python
- Golang
- Java
- MLFlow
- GitHub
- Jira
- Microsoft Azure
- Microsoft Dynamics CRM & Great Plains
- Power Platform
Certification
AZ-303 MICROSOFT AZURE ARCHITECT TECHNOLOGIES
Timeline
Global Head, Engineering
JLL, Jones Lang LaSalle
12.2024 - Current
SENIOR DIRECTOR, TECHNOLOGY
Onbe
08.2021 - 11.2024
DIRECTOR, TECHNOLOGY
Onbe
11.2020 - 07.2021
MANAGER, TECHNOLOGY
DaVinci Payments
07.2018 - 11.2020
ARCHITECT CONSULTANT
Modis
04.2018 - 07.2018
AUTOMATION ARCHITECT
Northern Trust Corporation
02.2017 - 01.2018
PROJECT LEADER
Aspire Systems
07.2015 - 04.2016
BUSINESS SYSTEMS ANALYST
Epsilon
01.2013 - 08.2014
BUSINESS ANALYST
Walgreens
07.2012 - 12.2012
SENIOR ASSOCIATE - PROJECTS
Cognizant Technology Solutions
10.2010 - 12.2011
ASSISTANT SYSTEMS ENGINEER
Tata Consultancy Services
10.2005 - 09.2009
BACHELOR OF TECHNOLOGY (BTECH IT) -
MAM College of Engineering (Anna University)