Safyia Westmorland
Chicago
Overview
6
6
years of professional experience
Work History
Meat/Seafood Lead
Mariano’s
Chicago
06.2025 - Current
- Supervised seafood and meat department operations and ensured compliance with health regulations.
- Trained team members on seafood and meat handling and safety protocols.
- Managed inventory levels and organized product displays for freshness.
- Conducted regular audits of freshness dates on perishable items such as fish, shellfish.
- Performed routine maintenance tasks such as cleaning equipment and floors as required.
- Developed strategies to increase sales volume and profitability of seafood and Meat department.
- Cut, wrapped, weighed and tared Meat seafood department products.
- Prepared cases by pulling products out of case, re-icing case and putting products in fresh pans.
- Reviewed quality of displayed products and removed old or poor quality merchandise.
- Stocking and managing frozen seafood products
- Marking down and Replenishing products
- Monitoring Shrink and Profit Loss
Bakery Manager
Jewel Food Stores
03.2020 - 12.2024
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Managed inventory and reduced waste, resulting in cost savings for the bakery.
- Provided excellent customer service by addressing concerns promptly and professionally.
- Enforced compliance with food safety standards with proper food storage, sanitation and labeling.
- Handled staff scheduling, ensuring adequate coverage during peak times while minimizing labor costs.
- Conducted employee training sessions on proper baking techniques, equipment usage, sanitation practices, and safety protocols.
- Maintained and controlled inventory of baked goods.
- Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.
- Financial reporting, ensuring accurate tracking of expenses and revenues for the bakery department.
- Guaranteed all baked goods were cooked according to customers tastes and needs.
Associate/Busser
AMC Theaters
09.2019 - 05.2021
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
Crew Member
Wendy's restaurants
11.2019 - 03.2020
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
Education
Associate of Arts - Music, Music Education
Harold Washington College
High School Diploma -
Morgan Park High School
Skills
- Inventory management
- Team supervision
- Sales strategy development
- Training and development
- Problem solving
- Attention to detail
- Effective communication
- Time management
- Leadership skills
- Waste reduction
- Seafood expertise
- Sanitation procedures
- Food safety compliance
- Preparing orders
- Stock rotation
- Fixing displays
- Health code standards
- Seafood handling
- Fish filleting
- Maintaining freshness
- Temperature monitoring
- Bakery operations
- Icing techniques
- Food management experience
- Baking equipment maintenance
- Proficient in cake decorating
- POS system operation
Awards
Creative Arts Director, Outstanding Leadership Award
Timeline
Meat/Seafood Lead
Mariano’s
06.2025 - Current
Bakery Manager
Jewel Food Stores
03.2020 - 12.2024
Crew Member
Wendy's restaurants
11.2019 - 03.2020
Associate/Busser
AMC Theaters
09.2019 - 05.2021
Associate of Arts - Music, Music Education
Harold Washington College
High School Diploma -
Morgan Park High School