Summary
Work History
Education
Skills
Timeline
Generic

Saelly Torres

Chicago

Summary

Dynamic host with extensive experience at Morton the Steakhouse, excelling in customer service and team collaboration. Proven ability to manage reservations and optimize table turnover, enhancing guest satisfaction. Skilled in multitasking and effective time management, consistently creating welcoming atmospheres and resolving guest inquiries to ensure memorable dining experiences.

Work History

Host

Morton the Steakhouse
9525 Bryn Mawr Ave Rosemont
2024 - 2025
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.

Host/server

Leona’s Restaurant
8315 Ogden Ave
2023 - 2024
  • Monitored dining area for cleanliness, ensuring compliance with health and safety regulations.
  • Managed reservation system to optimize table turnover and guest flow.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Assisted in maintaining cleanliness and organization of dining areas to enhance guest experience.
  • Served food and beverages promptly with focused attention to customer needs.

Host

Chef Art Smiths
Navy Pier
08.2021 - 2023
  • Greeted and seated guests, ensuring a welcoming atmosphere.
  • Managed reservation system for efficient table turnover.
  • Trained new hosts on customer service protocols and front-of-house operations.
  • Handled guest inquiries and resolved complaints promptly to enhance satisfaction.

Education

High School Diploma -

Curie Highschool
4959 S Archer Ave
06.2021

Skills

  • Customer service
  • Team collaboration
  • Multitasking proficiency
  • Effective time management

Timeline

Host

Chef Art Smiths
08.2021 - 2023

Host

Morton the Steakhouse
2024 - 2025

Host/server

Leona’s Restaurant
2023 - 2024

High School Diploma -

Curie Highschool
Saelly Torres