Sadie Vanzanten
Brookfield
Summary
Experienced Store Manager with a proven track record of achieving sales targets, managing a team, and delivering exceptional customer service. Skilled in inventory management, operations, and maximizing profitability.
Overview
12
12
years of professional experience
1
1
Certification
Work History
STORE MANAGER
Starbucks Coffee Company
03.2015 - Current
- Creating flexible schedules for partners
- Handled all hiring and performance management
- Developing teams of 15+ partners up to 30 partners
- Certified store manager trainer, I have trained 2 external store managers and 1 external District manager through the store manager role
- Creating plans to meet sales targets per quarter and sharing back to team to drive engagement
- Creating and executing plans to close any store gaps when it comes to cleanliness, Drive thru time execution and customer experience
- Managing profit and loss statements
- Handling all payroll
CUSTOMER SERVICE
Sams club
05.2013 - 03.2015
- Assisted customers with creating new memberships
- Helping match them with a benefit that meets their specific shopping needs
- Promoted sales by offering upgrades to their existing memberships
- Processed returns
- Processed and helped customers with applying for store credit cards
- Created lasting relationships with customers by giving quick resolutions to any situation
- Awarded two top sales awards with upgrading members to the plus membership
Education
GENERAL STUDIES -
Maine west high school
Des Plaines, IL05.2013
Skills
- Development
- Microsoft word
- Leadership
- Sales
- Time management
- Inventory control
- Problem solving
- Team building
- Merchandising
- Customer service
- Multitasking and organization
- Shift scheduling
- Recruitment and hiring
Certification
- ServSafe Food Protection Manager Certification - National Restaurant Association.
Timeline
STORE MANAGER
Starbucks Coffee Company
03.2015 - Current
CUSTOMER SERVICE
Sams club
05.2013 - 03.2015
- ServSafe Food Protection Manager Certification - National Restaurant Association.
GENERAL STUDIES -
Maine west high school
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