Sadie Cielenski
Plainfield
Summary
Detail-oriented professional with a proven track record in customer service and emergency communication. Expertise in managing high-stress situations and delivering accurate information, ensuring effective support and satisfaction.
Overview
6
6
years of professional experience
Work History
Telecommunicator
Wescom
Plainfield
07.2025 - Current
- Operated communication equipment to relay information to emergency responders.
- Monitored incoming calls for emergency and non-emergency requests.
- Maintained a calm demeanor while managing high-stress situations.
- Provided accurate information to callers regarding emergency procedures.
Server
Freedom Brothers
Plainfield
05.2023 - 08.2025
- Provided excellent customer service in a fast-paced restaurant environment.
- Maintained knowledge of menu items to provide detailed recommendations to guests.
- Trained new servers on restaurant procedures and customer interaction techniques.
Records Coordinator
Moravec Orthodontics
Plainfield
08.2021 - 08.2022
- Organized and maintained patient records for efficient retrieval and compliance.
- Reviewed records for completeness to support orthodontic treatments effectively.
- Maintained accurate and up-to-date records of customers, vendors, and staff.
Expo Runner
Burger Rebellion
Crest Hill
02.2021 - 08.2021
- Collaborated with kitchen staff to streamline order preparation processes.
- Maintained cleanliness and organization of the expo area during peak hours.
- Assisted team members in managing high-volume rush periods effectively.
Customer Service Cashier
Pop’s Italian Beef
Joliet
02.2020 - 02.2021
- Processed customer transactions using point-of-sale systems efficiently.
- Maintained cleanliness and organization of the cashier area and dining space.
- Greeted customers and provided friendly customer service.
Education
Some College (No Degree) -
Joliet Junior College
Joliet, ILWestern Illinois University
Macomb, ILSkills
- Team collaboration
- Attention to detail
- Organization
- communication
- Time management
- Task prioritization
Timeline
Telecommunicator
Wescom
07.2025 - Current
Server
Freedom Brothers
05.2023 - 08.2025
Records Coordinator
Moravec Orthodontics
08.2021 - 08.2022
Expo Runner
Burger Rebellion
02.2021 - 08.2021
Customer Service Cashier
Pop’s Italian Beef
02.2020 - 02.2021
Some College (No Degree) -
Joliet Junior College
Western Illinois University