Summary
Overview
Work History
Education
Skills
References
License
Timeline
Generic

SADE HUMPHREY

Chicago

Summary

Detail-oriented administrative professional with strong experience in high-volume data entry, billing support, customer service, and record management. Seeking a Revenue Cycle or Medical Office Administrative role where accuracy, compliance, and strong communication skills contribute to efficient healthcare operations.

Compassionate School Assistant with experience in supporting both teachers and students in diverse educational settings. Strengths include strong organizational skills, ability to multitask, and adaptability to changing school needs. Previously contributed to enhancing student engagement, improving administrative efficiency, and fostering positive learning environments.

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

12
12
years of professional experience
1
1
year of post-secondary education

Work History

School Assistant

Chicago Public Schools
Chicago
10.2022 - Current
  • Maintain high standards of quality assurance while ensuring accuracy and compliance in administrative processes.
  • Communicate professionally with internal and external stakeholders to resolve documentation and account-related issues.
  • Manage multiple administrative tasks simultaneously, including record retrieval, mail processing, and document handling.
  • Perform high-volume data entry with strong attention to detail and accuracy.
  • Support billing-related functions and account resolution activities where applicable.

Chat Tech Specialist

Verizon Wireless
Chicago
03.2014 - 10.2022
  • Managed 5–7 simultaneous customer interactions while resolving billing, account, and system-related issues with accuracy.
  • Processed billing inquiries, researched discrepancies, and assisted with payments, ensuring financial accuracy.
  • Documented troubleshooting processes to maintain accurate records and workflow efficiency.
  • Coordinated shipment and tracking of replacement devices, maintaining detailed documentation.
  • Delivered high-quality customer service while safeguarding sensitive customer information.
  • Met and exceeded quality assurance standards and key performance metrics.

Education

Bachelor degree - Human Services in Psychology

National Louis University
Chicago, IL
12.2024 - 04.2026

Medical Assistant Program -

Everest College

2007 -

Westinghouse Career Academy

Skills

  • Billing Support & Account Resolution
  • Data Entry & Accuracy
  • Record & Document Management
  • Customer Service
  • Quality Assurance & Compliance
  • Confidential Information Handling
  • Microsoft Word
  • Excel
  • Outlook
  • Analytical Problem-Solving
  • Fast-Paced Environments

References

Available upon request

License

Paraprofessional Educator License, 1183574, Active, 01/01/17, Present

Timeline

Bachelor degree - Human Services in Psychology

National Louis University
12.2024 - 04.2026

School Assistant

Chicago Public Schools
10.2022 - Current

Chat Tech Specialist

Verizon Wireless
03.2014 - 10.2022

Medical Assistant Program -

Everest College

2007 -

Westinghouse Career Academy
SADE HUMPHREY