Sabrina Rowcliff
Owaneco
Summary
Dynamic Material Coordinator with a proven track record at ERC, excelling in inventory management and process improvements. Skilled in shipping coordination and fostering teamwork, I enhanced material handling efficiency, reduced waste, and trained staff to elevate operational standards. Committed to achieving results through effective communication and problem-solving.
Overview
16
16
years of professional experience
Work History
Material Coordinator
ERC
08.2025 - Current
- Coordinated material procurement to ensure timely availability for production needs.
- Managed inventory levels, tracking stock movements and minimizing discrepancies.
- Collaborated with suppliers to resolve delivery issues and improve service quality.
- Implemented process improvements that enhanced materials handling efficiency and reduced waste.
- Trained new team members on best practices in material coordination and inventory management.
- Facilitated clear communication between departments regarding material needs and availability.
Store Manager
AutoZone
05.2018 - 08.2025
- Led daily operations ensuring efficient inventory management and optimal stock levels.
- Trained and mentored staff to enhance customer service and product knowledge.
- Developed and implemented sales strategies to achieve revenue targets consistently.
- Analyzed sales trends to drive merchandising decisions and improve store performance.
- Ensured compliance with company policies, safety standards, and regulatory requirements.
- Collaborated with corporate teams on promotional initiatives to boost customer engagement.
- Resolved customer complaints effectively, enhancing overall satisfaction and loyalty.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Completed point of sale opening and closing procedures.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Supervised guests at front counter, answering questions regarding products.
Material Handler
GSI
03.2010 - 03.2018
- Operated forklifts and pallet jacks to efficiently transport materials within warehouse environment.
- Inspected incoming shipments for quality assurance and accuracy before processing into inventory system.
- Collaborated with team members to maintain clean and organized workspaces, enhancing operational efficiency.
- Trained new hires on safety protocols and material handling procedures, fostering a culture of safety awareness.
- Transported inventory items to appropriate locations.
- Used hand-held scanners and physical logs to accurately track item movements.
Education
Associate of Science - Automotive Technology
Lincoln Land Community College
Springfield, IL05-2018
Skills
- Inventory counts
- Documentation skills
- Shipping coordination
- Materials controls
- Safety awareness
- Warehouse operations
- Communication
- Scheduling expertise
- File maintenance
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
Timeline
Material Coordinator
ERC
08.2025 - Current
Store Manager
AutoZone
05.2018 - 08.2025
Material Handler
GSI
03.2010 - 03.2018
Associate of Science - Automotive Technology
Lincoln Land Community College