Dynamic Admissions Coordinator and Insurance Verifier with a proven track record in fostering team collaboration and driving results. Expertise in project management, effective communication, and innovative problem-solving ensures the delivery of high-quality outcomes in fast-paced environments. Renowned for adaptability to shifting priorities while consistently meeting organizational goals. Committed to contributing management and administrative skills to a forward-thinking organization that values mutual growth and success.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Admission Coordinator/CAD/ Insurance Verifier
Kindred Hospital/R1/Remote
04.2019 - Current
Admissions/ Verification Department
Processed patient referrals and transfer requests.
Entered data, generated reports, and produced tracking documents.
Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
Leading Clinical/ Projection Conference calls
Supporting CL's and Area Director of Business Development in daily sales
Covering multiple facilities
Verifying insurance with meticulous attention to detail, ensuring accurate data entry and documentation
Monthly reverification of patients on the current log and in-house patients
Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
Kept high average of performance evaluations.
Acquired billing information by worker's compensation accounts and MVA.
Demonstrated expertise in various insurance plans, including HMOs, PPOs, and government-sponsored programs, ensuring accurate verification for diverse client populations.
Admissions Coordinator/ Accounts Payables/HIM
Heritage Health
10.2017 - 04.2019
Managed admissions processes for incoming residents, promptly collecting and processing necessary documents based on federal and state laws..
Confirmed all insurance benefits met standards of admissions as dictated by policy.
Completed preliminary paperwork for incoming and outgoing patients.
Provided exceptional customer service during phone and email interactions with prospective residents and their families, addressing concerns promptly and professionally.
Interviewing and Hiring, Maintained accurate records of applicant data, ensuring timely decision-making and reporting.
Scheduling Nursing staff
Accounts Payable
Medical Records
Bookkeeping
CrossFit Peoria
11.2012 - 01.2015
Accounts Payable and Receivables
Used QuickBooks to manage bookkeeping and payroll.
Sales Tax
Ensured compliance with relevant regulations through diligent bookkeeping practices and attention to detail.
Office Manager
Lacon Aviation
11.2010 - 06.2013
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Payroll
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Sales Taxes
Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
Education
High School -
Illinois Valley Central
Chillicothe, IL
01.1994
College - Accounting And Finance
Illinois Central College
East Peoria, IL
Skills
Patient onboarding
Effective multitasking
Accurate data entry
Proficient in MS Office
Maintaining confidentiality
Document organization
Knowledgeable in medical terminology
Insurance eligibility verification
Referral program management
Meditech proficiency
Epic
Business management
Workflow management
Affiliations
Marshall County JFL 2001-2006
River Valley Falcons 2007-2008
Midland Advisory Committee 2012
Lacon Sparland United Methodist Church 2010-2012
Peoria Ballet-2013-2017
Certification
Onboarding and Hiring Effective Employees- 2023
Conducting an Effective Hiring Interview- 2023
Applicant Screening/ The First Steps in Hiring the Best- 2023
Becoming an Effective Cross functional Team Member- 2023