Sabrina Cruz
Chicago Heights
Summary
Operations Manager with extensive experience at Lewis and Clark Behavioral Health Services, specializing in policy development and team leadership. Proven expertise in payroll administration and conflict resolution, driving operational efficiency while ensuring compliance and high-quality care. Highly organized executive assistant with a strong background in public and private sector support, adept at managing complex schedules and enhancing office workflows. Successfully implemented filing systems that improved document management efficiency and maintained confidentiality while supporting senior executives..
Overview
12
12
years of professional experience
1
1
Certification
Work History
Operations Manager
Lewis and Clark Behavioral Health Services
Yankton
10.2024 - Current
- Company Overview: Cedar Village Assisted Living Facility, Yankton, SD
- Oversee daily operations of a 20-resident assisted living facility with 30 staff members.
- Develop and implement policies ensuring compliance with state regulations.
- Supervise staff onboarding, training, payroll, and leave management.
- Coordinate healthcare services and ensure high-quality resident care.
- Cedar Village Assisted Living Facility, Yankton, SD
Accounting Assistant I
Nevada Department of Corrections (NDOC)
Lovelock
04.2024 - 08.2024
- Company Overview: Lovelock Correctional Facility, Lovelock, NV
- Processed payroll and monitored leave balances, ensuring compliance with collective bargaining agreements with AFSCME and FOP.
- Managed accounts payable/receivable and office supply inventory.
- Assisted in hiring and onboarding new personnel.
- Drafted procedural documents and training manuals.
- Lovelock Correctional Facility, Lovelock, NV
Executive Assistant/Site Coordinator
College of Southern Nevada (CSN)
Las Vegas
09.2013 - 02.2024
- Company Overview: Las Vegas, NV
- Supported executive leadership with scheduling meetings virtually and in person, meeting minutes and action tracking, event and committee coordination, travel, and reports.
- Led a team of eight administrative assistants in training and professional development initiatives.
- Oversaw fiscal tasks, including payroll processing, expense tracking, and budget reviews.
- Managed event coordination, office technology needs, and emergency preparedness planning.
- Las Vegas, NV
Education
Associate degree -
Business Management of Applied Sciences
Skills
- Schedule coordination
- Travel logistics
- Document preparation
- Workflow optimization
- Policy formulation
- Operational efficiency
- Fiscal management
- Payroll administration
- Accounts payable and receivable
- Budget oversight
- Team leadership
- Training and development
- Conflict resolution
- Professional growth
- Grant writing expertise
- Financial reporting
- RFP management
- Interpersonal communication
- Stakeholder engagement
Certification
- Cisco Certified Network+
- A+
- CCNWP
- Microsoft Office Suite
- Project Management
Key Skills And Achievements
- Expert coordination of schedules, travel, and document preparation for executives.
- Proven ability to optimize workflows and develop policies that enhance operational efficiency.
- Skilled at managing fiscal processes, payroll, accounts payable/receivable, and budgets.
- Strong team leadership abilities, including training, conflict resolution, and professional development.
- Adept at grant writing, financial reporting, and RFP processes.
- Excellent interpersonal skills, acting as a liaison between stakeholders to ensure satisfaction.
Affiliations
- In my spare time I am a graphic designer and copyeditor/proofreader for upcoming and established authors. I also enjoy traveling, spending time with family and love learning new things.
Timeline
Operations Manager
Lewis and Clark Behavioral Health Services
10.2024 - Current
Accounting Assistant I
Nevada Department of Corrections (NDOC)
04.2024 - 08.2024
Executive Assistant/Site Coordinator
College of Southern Nevada (CSN)
09.2013 - 02.2024
Associate degree -
Business Management of Applied Sciences
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